Student Services Receptionist & Office Assistant

Harper College; Hoffman Estates (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Harper College is seeking a friendly receptionist to greet visitors, answer phones, and provide information for students and staff. The role supports Orientation and advising services and helps keep the Center running smoothly.

Responsibilities include scheduling appointments, assisting with registration-related tasks, protecting student privacy, and coordinating materials for orientation programs. The position emphasizes accuracy, discretion, and good communication in a fast-paced college

Qualifications

• High school diploma or equivalent required.
• At least 1 year of general office experience.
• Knowledge of Word, Excel and Outlook; familiarity with student systems preferred.

Responsibilities

• Greet visitors, answer phones, take and distribute messages, and provide information as appropriate.
• Schedule and maintain appointments in scheduling software tofacilitate 24/7 access to Orientation appointments in the StudentPortal.
• Support college programs such as peak time registration times, add/drop week, Hullabaloo and info nights. Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing.
• Assist in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for advisor use.
• Accesses, researches and prints student information from student systems for advisors.
• Tracks student contacts and monitors appointment and staffing availability and needs.
• Requests materials for advising and orientation programs as needed.
• Follows privacy and confidentiality guidelines with student record information.
• Performs related duties as assigned

Skills

Office software

Scheduling

Customer service

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Harper College is seeking a friendly receptionist to greet visitors, answer phones, and provide information for students and staff. The role supports Orientation and advising services and helps keep the Center running smoothly.

Responsibilities include scheduling appointments, assisting with registration-related tasks, protecting student privacy, and coordinating materials for orientation programs. The position emphasizes accuracy, discretion, and good communication in a fast-paced college