Receptionist/ Administrator

AppleOne Employment Services; Kirkland (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Temp-to-hire opportunity

Job summary

AppleOne Employment Services in Kirkland, WA seeks a friendly Receptionist/Administrator to be the first contact for customers, vendors, contractors, and staff, ensuring a smooth office operation. This temp-to-hire role emphasizes professionalism, communication, accuracy, and top-notch customer service in a construction-related environment.

You will handle calls, leads, scheduling, and documentation, while maintaining records, coordinating meetings, and supporting management and project teams

Qualifications

• 1-2 years of receptionist, administrative, customer service, or office support experience.
• Professional and confident phone presence with strong customer service skills.
• Excellent written and verbal communication skills.

Responsibilities

• Answer and route incoming calls promptly and professionally while greeting visitors, customers, vendors, and contractors.
• Receive, document, and track inbound customer leads, including gathering initial information and routing inquiries to the appropriate team member.
• Prepare emails, letters, proposals, and general business correspondence with accuracy and professionalism.
• Assist with scheduling appointments, meetings, customer consultations, and internal coordination.
• Maintain electronic and physical records, perform data entry, and support customer and project documentation.
• Manage general front office needs, including mail, deliveries, office supplies, and administrative support for management and project teams.

Skills

Receptionist experience

Customer service

Office administration

Phone etiquette

Microsoft Office

CRM software

Data entry

Organization

Job description

Job Summary

We are seeking a friendly, polished, and highly organized Receptionist/Administrator for a temp-to-hire opportunity in Kirkland, WA. This role is ideal for someone who enjoys being the first point of contact for customers, vendors, contractors, and internal team members while keeping a busy office running smoothly. The Receptionist/Administrator will support a professional construction-related office environment where communication, follow-through, accuracy, and customer service are essential. This is a great opportunity for an administrative professional who wants to build long-term stability with a collaborative team, supportive leadership, and a workplace that values professionalism, organization, and positive customer experiences.

Key Responsibilities

• - Answer and route incoming calls promptly and professionally while greeting visitors, customers, vendors, and contractors.
• - Receive, document, and track inbound customer leads, including gathering initial information and routing inquiries to the appropriate team member.
• - Prepare emails, letters, proposals, and general business correspondence with accuracy and professionalism.
• - Assist with scheduling appointments, meetings, customer consultations, and internal coordination.
• - Maintain electronic and physical records, perform data entry, and support customer and project documentation.
• - Manage general front office needs, including mail, deliveries, office supplies, and administrative support for management and project teams.

Compensation and Benefits

• - $23.00 to $25.00 per hour.
• - Temp-to-hire opportunity.

Required Qualifications and Skills

• - Manage incoming calls, customer inquiries, and front desk reception duties.
• - Document inbound leads, update customer information, and support follow-up activities.
• - Coordinate schedules, correspondence, records, and general office administration.
• - Communicate professionally with customers, vendors, subcontractors, and internal employees.
• - 1-2 years of receptionist, administrative, customer service, or office support experience.
• - Professional and confident phone presence with strong customer service skills.
• - Excellent written and verbal communication skills.
• - Strong organization skills with the ability to manage multiple priorities and interruptions.
• - High attention to detail and accurate data-entry skills.
• - Proficiency with Microsoft Outlook, Word, Excel, Teams, and Microsoft 365.
• - Comfortable using or learning CRM, scheduling, lead-tracking, or project-management software.
• - Dependable, professional, and able to work independently as well as part of a team.

Preferred Qualifications

• - Previous exposure to construction, remodeling, engineering, architecture, property management, home improvement, home services, or a related industry.
• - Experience handling inbound customer leads and follow-up in a service-focused office environment.
• - Stable work history and strong professional references.
• - Ability to quickly learn internal systems, workflows, and customer documentation processes.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.