Receptionist & Administrative Coordinator — Growth & Benefits

Legacy Risk Solutions; Fairhope (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible Spending Account (FSA)

Life insurance coverage

Short-term and long-term disability

Accident and critical illness coverage

Generous PTO

Job summary

Legacy Risk Solutions is seeking a Receptionist/Administrative Coordinator to be the first point of contact in our Alabama office. You will support multiple departments, manage front desk operations, and assist with a variety of administrative tasks while fostering a welcoming, professional environment for clients and colleagues.

The ideal candidate is highly organized, customer-focused, and capable of handling multiple priorities in a fast-paced insurance office.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of administrative or receptionist experience.
• Proficiency in Microsoft Office 365, including Outlook, Word, Excel, and Windows applications.
• Strong organizational skills with the ability to prioritize multiple tasks and deadlines.
• Excellent verbal and written communication skills with a customer-focused mindset.
• High attention to detail and commitment to accuracy.
• Self-starter who works independently while collaborating across departments.
• Experience with agency management systems (Applied Epic) is preferred but not required.
• Ability to maintain confidentiality while handling sensitive information.

Responsibilities

• Greet and welcome visitors, clients, and guests, delivering a positive first impression.
• Answer, screen, and direct incoming calls and respond to inquiries via phone and email.
• Maintain a clean, organized reception area and shared spaces.
• Handle mail and deliveries; process outgoing mail.
• Print and mail invoices, certificates of insurance, auto ID cards, proposals, and policy books.
• Process accounting, licensing, and contracts correspondence in the agency system.
• Download, organize, and assign workflows in the agency system.
• Maintain company calendars and assist with scheduling meetings and travel.
• Generate monthly production reports, sales scorecards, and ad hoc reports as requested.
• Coordinate meetings, events, catering, and employee recognition activities.
• Order supplies and manage vendor orders.
• Provide general administrative support and assist with process-improvement initiatives.

Skills

MS Office

Organization

Communication

Multitasking

Independence

Tools

Applied Epic

Job description

Legacy Risk Solutions is seeking a Receptionist/Administrative Coordinator to be the first point of contact in our Alabama office. You will support multiple departments, manage front desk operations, and assist with a variety of administrative tasks while fostering a welcoming, professional environment for clients and colleagues.

The ideal candidate is highly organized, customer-focused, and capable of handling multiple priorities in a fast-paced insurance office.