Receptionist/Administrative Assistant

Northeast Sail Loft; Village of Mamaroneck (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Job summary

Northeast Sail Loft in Mamaroneck, NY is seeking a friendly Receptionist/Administrative Assistant to be the welcoming face of our maritime-focused team. The role supports daily office operations, handles calls and inquiries, and coordinates with other offices to streamline orders and invoicing.

The position requires strong communication, organization, and tech proficiency, with a positive, customer-first attitude. Sailing or marine industry interest is a plus but not required.

Qualifications

• Experience in a receptionist/administrative assistant role is preferred.
• Strong written and verbal communication skills.
• Proficient in Word, Excel, and Outlook.
• Highly organized with attention to detail and ability to multitask.
• Friendly, professional demeanor with a customer-first attitude.
• Ability to work independently and in a small team.
• Interest in sailing/marine industries is a plus but not required.

Responsibilities

• Greet, direct and assist customers and visitors in a professional and welcoming manner.
• Answer and direct incoming calls, emails, and inquiries.
• Handle data entry, filing, copying, and scanning as directed.
• Coordinate with other offices’ staff to facilitate orders and invoicing.
• Support day-to-day office operations and mail distribution.
• Receive, sort and label customer items for service.
• Coordinate project timelines and communicate updates to clients.
• Handle other ad hoc office matters as needed.

Skills

Professional communication

Organizational skills

Multitasking

Customer-focused

Teamwork

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• 401(k) matching

About the Role:

Northeast Sail Loft is looking for a friendly and organized Receptionist/Administrative Assistant to be the welcoming face of our team in Mamaroneck, NY. This is a fantastic opportunity to join a unique, maritime-focused business with tradition and history. If you thrive in a fast-paced environment and love keeping things running smoothly, we want to hear from you!

Responsibilities:

• Greet, direct and assist customers and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls, emails, and inquiries efficiently
• Handle miscellaneous data entry, filing, copying, scanning as directed.
• Act as a liaison with other offices' administrative staff to facilitate customer ordering and invoicing
• Support day-to-day office operations and managing correspondence including opening and distributing mail
• Receive, sort and label customer items for service
• Assist with coordinating project timelines and communicating updates to clients
• Coordinating other ad hoc office matters as necessary

Requirements:

• Prior experience in a receptionist, administrative assistant, or office support role preferred
• High degree of professionalism with strong communication skills, both written and verbal
• Proficiency in Microsoft Office (Word, Excel, Outlook) required and must be comfortable with technology
• Highly organized with strong attention to detail and ability to multitask
• Friendly, professional demeanor with a customer-first attitude
• Ability to work independently and as part of a small, close-knit team
• Interest in or familiarity with sailing, boating, or marine industries is a plus but not required

About Us:

Our Sail Companies are trusted names in the sailing community, proudly serving boaters along the Northeast coast from our Mamaroneck, NY location. We are known for our craftsmanship, attention to detail, and passion for the water — values that extend to every member of our team. Our staff enjoys a tight-knit, supportive work environment where a love of the sea and dedication to quality are part of the everyday culture.