Marina Office Associate

Morningstar Properties; Norfolk (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Very competitive salary

Flexible schedule

Casual uniform (t-shirts & shorts)

Growth opportunities

Job summary

Morningstar Marinas, LLC is seeking a detail-oriented administrative professional in Norfolk, VA to support daily marina operations. You will balance tasks, assist customers, and coordinate with the General Manager and Office Manager to ensure smooth service.

Ideal candidates have 3+ years in a fast-paced admin role, strong communication, and proficiency with Microsoft Office. Flexible schedules and growth opportunities are part of the position.

Qualifications

• 3+ years of experience in a fast-paced administrative environment.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Report to the General Manager and Office Manager.
• Create and maintain a clean, secure environment for staff and customers.
• Manage tenant files, accounts payable and receivable.
• Act as a sales advocate for the marina.
• Drive efficiencies and improvements to customer satisfaction.

Skills

Customer service

Multitasking

Problem solving

Tools

Microsoft Office

Job description

Job DetailsLevel: ExperiencedJob Location: Norfolk, VA 23518Position Type: Full-Time/Part-TimeJob Category: MarinasCome work in a beautiful setting right on the water! Do you love to work with people? Do you have a positive, uplifting demeanor that is infectious to those around you? Are you the type of person who loves to organize, and can't sleep if your checkbook isn't balanced to the penny?

Who We Are

At Morningstar Marinas, we love what we do and we hope it shows. We've created a community of boaters who come together to enjoy life on the water, and our role is to provide best-in-class services and amenities designed to make it happen. With coastal locations in VA, GA, FL, river location in OH, and inland lake locations in NC, we strive for our customer experiences to be as jaw-dropping as our settings., we strive for our customer experiences to be as jaw-dropping as our settings.

As part of our team, you'll benefit from training programs and development opportunities, a workplace view that's hard to beat in the opposite of a desk job, flexible schedules, and much more. We believe our greatest investments are our people and wed love to invest in you.

Who Were Looking For

A detail-oriented individual who understands what it means to provide impeccable customer service. A person who listens to understand, and looks to solve problems as they arise. Someone who takes immense pride in their work and can multi-task like a pro. We want a people-person who can easily operate in a flurry of activity, yet remain as calm as a Buddhist monk at a rock concert.

What Youll Do

• Report to the General Manager and Office Manager of the marina
• Create, and operate in, a clean and secure environment that ensures the absolute safety of our employees and customers alike.
• Recognize the value of premium customer service and execute administrative practices that are beneficial to both the customer and the needs and goals of the marina.
• Have a firm grasp on our marina business - from tenant files to accounts payables and receivables, and everything in between.
• Become an expert sales advocate for the best marina in the Middle Peninsula
• Drive efficiencies, implement administrative improvements, and constantly strive for customer satisfaction

All candidates extended an offer for employment must pass a pre-employment background check.

Benefits

• A very competitive salary that is commensurate with your experience
• A flexible schedule
• A casual, comfortable uniform (were talking t-shirts & shorts)
• Growth opportunities in an established organization

Morningstar Marinas, LLC is an equal opportunity employer.

QualificationsWhat You Need

• At least 3 years of experience working in a fast-paced administrative environment
• Independence & intuition; curiosity & creativity
• Solid problem-solving skills; the ability to address immediate needs and quickly find resolutions to issues
• A strong willingness to learn not just the immediate administrative duties, but those of the entire marina operation
• Top-notch verbal and written communication skills - this one is non-negotiable
• Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint)