Receptionist / Administrative Assistant

Nelson Connects; North Highlands (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Nelson Connects is seeking a friendly Receptionist / Administrative Assistant to serve as the first point of contact, performing front desk coverage, greeting visitors, and handling calls. This role requires organization, professionalism, confidentiality, and the ability to multitask in a busy office.

Situated in North Sacramento, CA, this onsite position pays $20.00–$25.00 per hour with regular Monday–Friday 8:00 AM–5:00 PM.

Qualifications

• Front desk experience and customer service focus.
• Excellent telephone etiquette and communication skills.
• Ability to multitask in a busy office environment.
• Capable of handling confidential information discreetly.
• Proficient with Microsoft Outlook, Word, and Excel.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Greet visitors and notify staff of arrivals.
• Maintain a clean, welcoming reception area.
• Receive, sort, and distribute mail and deliveries.
• Prepare outgoing shipments and manage supplies.
• Maintain directories while protecting confidential information.
• Order office and break room supplies.
• Assist with invoices and employee expenses.
• Coordinate vendor badges, keys, and permit pickups.
• Distribute RT Connect Cards to tenants.
• Provide general administrative support and assist with projects.

Skills

Customer service

Telephone etiquette

Verbal communication

Punctuality

Organizational skills

Multitasking

Teamwork

MS Office

Discretion

Independent work

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Receptionist / Administrative Assistant

We are seeking a friendly, professional, and dependable Receptionist / Administrative Assistant to serve as the first point of contact for our company. In this role, you will provide front desk coverage, welcome visitors, answer and direct incoming calls, manage mail and deliveries, and support a variety of day-to-day administrative functions. The ideal candidate is highly organized, customer-focused, and comfortable multitasking in a busy office environment. We are looking for someone who takes pride in creating a welcoming experience for visitors and employees while maintaining professionalism, confidentiality, and attention to detail.

Location: North Sacramento, CA (Onsite)

This Position Pays: $20.00/hr – $25.00/hr

Schedule: Monday–Friday, 8:00 AM to 5:00 PM

What You’ll Do:

• Answer and direct incoming phone calls in a professional and courteous manner.
• Greet visitors, determine the purpose of their visit, and notify the appropriate employee of their arrival.
• Maintain a professional, organized, and welcoming reception area.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Prepare outgoing shipments using UPS, FedEx, and USPS and maintain shipping supplies.
• Maintain employee and department directories while protecting confidential tenant and company information.
• Order and maintain office and break room supplies.
• Perform daily cleaning and routine maintenance of the office coffee machine.
• Process invoices using Laserfiche and Quick Fields.
• Prepare employee expense reports.
• Coordinate vendor badges, keys, and permit pickups.
• Process and distribute RT Connect Cards to eligible tenants.
• Provide general administrative and office support and assist with other projects as needed.

What We’re Looking For:

• Professional, friendly, and customer-service-oriented demeanor.
• Excellent telephone etiquette and strong verbal communication skills.
• Dependable, punctual, and able to maintain consistent front desk coverage.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively with frequent interruptions.
• Ability to prioritize phone calls and visitors while managing administrative responsibilities.
• Team-oriented with a willingness to assist wherever needed.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Comfortable learning new office systems and software.
• Ability to handle confidential information with discretion.
• Ability to work independently as well as collaboratively in a team environment.

If you enjoy being the welcoming face of an organization, keeping an office running smoothly, and supporting a team in a fast-paced environment, we encourage you to apply!