Receptionist/Administrative Assistant

OneStop Health Brokers; Jeffersonville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

OneStop Health Brokers seeks a reliable Receptionist/Administrative Assistant to provide exceptional guest services and administrative support. Key responsibilities include greeting guests, maintaining office organization, managing calls, and assisting with onboarding new staff. The ideal candidate is organized, proactive, and tech-savvy, committed to supporting a small team focused on Medicare solutions.

Qualifications

• Must have reliable transportation and full-time attendance.
• Clear verbal communication skills tailored for clients aged 65 and older.
• Highly organized and proactive.

Responsibilities

• Greet guests, check them in, and ensure comfort.
• Maintain clean and organized office.
• Handle inbound and outbound calls.

Skills

Communication

Organization

Technical Proficiency

Tools

Microsoft Office

Windows 11

CRM software

Job description

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OneStop Health Brokers is a dynamic small business specializing in health insurance solutions, with a focus on serving Medicare clients. We are dedicated to providing exceptional service and seek a professional, motivated individual to join our team and contribute to our success.

Position Overview

• Job Title: Receptionist/Administrative Assistant
• Location: 1712 Charlestown New Albany Rd. Jeffersonville, IN 47130
• Schedule: Monday–Friday, 9:00 AM–5:00 PM (40 hours/week minimum, may increase during peak season)
• Start Date: Immediate
• Employment Type: Full-time

Key Responsibilities

• Guest Services: Warmly greet guests, check them in, ensure their comfort (e.g., offering drinks or coffee), and notify agents of appointments or walk-ins, assigning walk-ins based on a round-robin system.
• Office Maintenance: Maintain a clean and organized office through tasks such as vacuuming, sweeping, dusting, and organizing shared spaces.
• Administrative Tasks:
• Update client information in our proprietary software and CRM system.
• File paperwork accurately and maintain organized records.
• Handle inbound phone calls and make outbound calls as needed, including following up on missed calls.
• Receive and distribute or notify staff of delivered packages.
• Onboarding Support: Assist with onboarding new Licensed Office Assistants (LOAs) and other staff members.
• Additional Duties:
• Manage and pay office bills using established methods.
• Prepare and mail thank-you and birthday cards for clients.
• Run errands as needed, such as picking up lunch or visiting the post office.
• Perform other tasks as requested by agents to support office operations.

Qualifications

• Reliability: Must have reliable transportation and a commitment to consistent full-time attendance.
• Communication: Clear, professional verbal communication skills, tailored to effectively serve clients aged 65 and older.
• Technical Proficiency:
• Proficient in Windows 11, Microsoft Office, Google Drive, and CRM software.
• Comfortable using a softphone and smartphone for business communications.
• Organization: Highly organized, detail-oriented, and proactive in maintaining a tidy workspace.
• Mindset: Self-starter, driven, ambitious, and a team player with a proactive approach to improving business efficiency.
• Professionalism: Friendly yet professional demeanor, maintaining a polished presence.
• Licenses: Valid driver’s license required.
• Availability: Able to work 40+ hours per week, with flexibility for increased hours during peak season (Annual Enrollment Period).

Who We’re Looking For

We seek a tech-savvy, reliable, and professional individual eager to join a small business and drive operational efficiency. The ideal candidate is organized, proactive, and committed to delivering exceptional support to our team and clients.

• OneStop Health Brokers is an equal opportunity employer committed to fostering an inclusive and diverse workplace.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Insurance

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