Front Office Clerk / Receptionist

Commonwealthhandtherapy; Georgetown (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading therapy clinic is seeking a full-time Front Office Clerk who will manage client interactions and office tasks. The ideal candidate will be friendly, organized, and skilled in customer service. Responsibilities include answering calls, scheduling appointments, and maintaining office supplies. Experience in a similar role is required, with a focus on communication and multitasking abilities.

Qualifications

• Minimum of 2 years experience in a similar role.
• Good understanding of office administration.
• Ability to pass a pre-employment check and drug test.

Responsibilities

• Answer phone calls and manage the switchboard.
• Schedule future patients and set up electronic medical records.
• Greet guests and provide outstanding customer service.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

MS Office

Education

High school diploma

Job description

2 weeks ago Be among the first 25 applicants

Commonwealth Hand and Physical Therapy is looking for a full-time Front Office Clerk/Receptionist. Job Description: You will perform a range of duties including answering phone calls, managing the switchboard, and customer service. Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people skills. You should have a talent for multi-tasking, with excellent communication and organizational skills. Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Schedule future patients and set up electronic medical records to include scanning documents. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and distribute them to their appropriate departments. Monitor, organize, and forward emails. Track and order office equipment and supplies. Maintain records and files. Requirements: High school diploma or relevant qualification. A minimum of 2 years of proven experience in a similar role. Good understanding of office administration and basic bookkeeping practices. Superb written and verbal communication skills. Excellent organizational and multi-tasking abilities. Strong knowledge of MS Office programs. Job Type: Full-Time 40 Hours/Wk. Schedule: Monday to Friday. Ability to Commute/Relocate: Berea, KY 40403: Reliably commute or plan to relocate before starting work (Required). Application Question(s): Must be able to pass a pre-employment check and drug test. Experience: Customer service: 1 year (Preferred). Work Location: Berea, KY. Occasionally asked to cover in other clinic locations, if needed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Physical, Occupational and Speech Therapists

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