Behavioral Health Administrative Assistant- Remote Ohio Only

ViaQuest, Inc.; Dublin (OH); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in healthcare services is seeking a Behavioral Health Development Assistant for a full-time remote position in Ohio. You will provide administrative support while ensuring high-quality customer service and efficient data management. Comprehensive training and a full benefits package are included, making this a promising opportunity for individuals passionate about helping others.

Benefits

Paid training

Comprehensive benefits package

Qualifications

• Experience in a healthcare field preferred.
• Exceptional customer service skills required.
• Positive, go-getter attitude is a must.

Responsibilities

• Assist with administrative duties and manage patient consent.
• Support Behavioral Health Development Coordinator.
• Maintain accurate data within CRM system.

Skills

Strong communication

Customer service

Organization

Time management

Job description

Behavioral Health Development Assistant - Remote- Ohio Only

Full TimeM-F 9am-5pm

$17-$18/hr

Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care.

ViaQuest offers quality, highly personalized, specialized and cost-effective care, solutions and services through Hospice, Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services.

Responsibilities may include:

• Assisting facilities/referral sources with administrative duties including consenting patients via phone call for services and conducting regular caseload audits.
• Provide a high level of customer service to internal and external customers.
• Support the Behavioral Health Development Coordinator in their day-to-day responsibilities.
• Know and ensure implementation of applicable Company policies and procedures.
• Maintain tracking and enter data for assigned tasks accurately and regularly within a CRM system
• Attend and participate in meetings as requested to stay abreast of company issues, policy and procedure changes, personnel updates and general information.
• Perform other duties as assigned by management.

Requirements for this position include:

Experience working in a healthcare field preferred.

Strong communication and a comfort level in speaking with client families.

Exceptional customer service.

Positive, go-getter attitude.

Organization and time management skills.

What ViaQuest can offer you:

Paid training.

Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).