Receptionist - 2nd Shift

Randstad USA; Lexington (MA); On-site; USD 30,000 - 32,000; Full time

Job summary

Randstad USA has partnered with a non-profit organization to recruit a Receptionist to support their front office in Massachusetts. The contract is anticipated to last a few months with potential to turn into a permanent opportunity.

The schedule totals 34.5 hours per week with Mon 12:00pm–9:00pm and Tue–Fri 2:00pm–9:00pm; holiday work may be required. Responsibilities include serving as the primary contact for calls and visitors, handling front desk operations, and supporting the Director of

Qualifications

• Two years of customer service experience in a front-facing environment preferred.
• Excellent communication and organizational skills.
• Experience collaborating in a busy front-office setting.

Responsibilities

• Serve as the primary point of contact for calls, visitors, and resident inquiries.
• Manage front desk operations including scheduling, mail, and tracking systems.
• Respond to emergencies and address resident concerns promptly.
• Maintain a confidential, welcoming environment for residents.

Skills

Interpersonal Skills

Problem Solving

Customer Service

Communication

Collaborative

Administrative

Event Coordination

Invoices

Organization

Front Desk

Education

High School

Tools

Microsoft Office

Job description

Randstad has partnered with a non-profit organization to find a Receptionist to support their front office. The ideal candidate will be professional and personable with excellent customer service and communication skills. Someone who thrives in a collaborative and busy environment, while keeping highly organized.

This contract is anticipated to last a few months with potential to turn into a permanent opportunity.

Schedule

(34.5 hours per week):

• Mon: 12:00pm – 9:00pm
• Tue – Fri: 2:00pm – 9:00pm

Holiday work is expected if it falls during the week.

Screening: CORI

Salary & Hours

salary: $22 - $23 per hour

shift: First

work hours: 2 PM - 9 PM

education: High School

Responsibilities

• Serve as the primary point of contact for all incoming calls, visitors, and resident inquiries, providing directions and information as needed.
• Handle front desk operations including scheduling, mail and package distribution, and administrative tasks like updating electronic tracking systems.
• Respond to emergencies such as fire alarms, while promptly addressing resident work requests and concerns.
• Maintain a positive and confidential environment for residents, ensuring their rights are protected and all information is kept private.
• Support the Director of Community Living & Outreach with administrative duties and reporting, and communicate any resident concerns or unsafe conditions.

Qualifications

• A few years of customer service experience, preferably in a front facing environment within a senior care environment
• Excellent communication, interpersonal, collaboration, multitasking, problem solving, and organizational skills
• Proficiency with Microsoft office suite

Skills

• Interpersonal Skills
• Microsoft Office
• Problem Solving
• Customer Service
• Communication
• collaborative
• Administrative
• Event Coordination
• Invoices
• Organization
• Front Desk

Additional Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Education

• High School (required)

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Benefits

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan (all benefits are based on eligibility)

Compensation

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.