Receptionist

The Nagler Group; West Springfield (MA); On-site; USD 30,000 - 33,000; Part time

Job summary

The Nagler Group is seeking a part-time receptionist to support daily office operations in West Springfield. The role involves assisting clients, handling calls, and contributing to financial tasks in QuickBooks.

Ideal candidates are detail-oriented, comfortable with technology, and eager to learn firm processes while growing into client-support responsibilities. This is a direct-hire, onsite position offering 15–20 hours per week.

Qualifications

• Strong multitasking and prioritization skills.
• Comfortable taking direction from multiple team members.
• Excellent attention to detail.
• Proficient with technology, including document-sharing and electronic signature platforms.
• Willingness to learn firm processes and grow into a client-support role.
• Prior office, receptionist, or professional services experience preferred.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Greet clients and visitors.
• Assist clients with basic requests and help them obtain needed information.
• Prepare and organize client intake forms and documents.
• Open and distribute mail to appropriate staff.
• Scan, save, and file documents to the firm’s network.
• Schedule meetings for principals.
• Prepare letters and basic correspondence.
• Assist with QuickBooks tasks, including accounts receivable and banking support.

Skills

Multitasking

Attention to detail

Technology proficiency

Customer service

Communication

Tools

QuickBooks

Job description

Receptionist – Part-Time (15–20 hours/week)

Direct Hire – Onsite in West Springfield

Pay Rate: $22–$24/hour

A professional services firm is seeking a reliable, detail-oriented Part-time Receptionist to support daily office operations and provide excellent client service. This role is ideal for someone who enjoys multitasking, working with technology, and taking an active role in assisting clients with their needs.

This position is responsible for scheduling partners’ meetings, entering money received into QuickBooks, assisting with entering invoices in QuickBooks, creating, sending and tracking engagement letters, scanning tax docs, and other tasks as needed.

Key Responsibilities:

• Answer and direct incoming phone calls professionally
• Greet clients and visitors
• Assist clients with basic requests and help them obtain needed information
• Prepare and organize client intake forms and documents
• Open and distribute mail to appropriate staff
• Scan, save, and file documents to the firm’s network
• Schedule meetings for principals
• Prepare letters and basic correspondence
• Assist with QuickBooks tasks, including accounts receivable and banking support

Qualifications:

• Strong multitasking and prioritization skills
• Comfortable taking direction from multiple team members
• Excellent attention to detail
• Proficient with technology, including document-sharing and electronic signature platforms
• Willingness to learn firm processes and grow into a client-support role
• Prior office, receptionist, or professional services experience preferred

This Part-time Receptionist role offers a great opportunity to build valuable experience in a professional services environment while taking ownership of meaningful client support work.