Onsite Part-Time Front Desk & Client Support

The Nagler Group; West Springfield (MA); On-site; USD 30,000 - 33,000; Part time

Job summary

The Nagler Group is seeking a part-time receptionist to support daily office operations in West Springfield. The role involves assisting clients, handling calls, and contributing to financial tasks in QuickBooks.

Ideal candidates are detail-oriented, comfortable with technology, and eager to learn firm processes while growing into client-support responsibilities. This is a direct-hire, onsite position offering 15–20 hours per week.

Qualifications

• Strong multitasking and prioritization skills.
• Comfortable taking direction from multiple team members.
• Excellent attention to detail.
• Proficient with technology, including document-sharing and electronic signature platforms.
• Willingness to learn firm processes and grow into a client-support role.
• Prior office, receptionist, or professional services experience preferred.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Greet clients and visitors.
• Assist clients with basic requests and help them obtain needed information.
• Prepare and organize client intake forms and documents.
• Open and distribute mail to appropriate staff.
• Scan, save, and file documents to the firm’s network.
• Schedule meetings for principals.
• Prepare letters and basic correspondence.
• Assist with QuickBooks tasks, including accounts receivable and banking support.

Skills

Multitasking

Attention to detail

Technology proficiency

Customer service

Communication

Tools

QuickBooks

Job description

The Nagler Group is seeking a part-time receptionist to support daily office operations in West Springfield. The role involves assisting clients, handling calls, and contributing to financial tasks in QuickBooks.

Ideal candidates are detail-oriented, comfortable with technology, and eager to learn firm processes while growing into client-support responsibilities. This is a direct-hire, onsite position offering 15–20 hours per week.