Receptionist

SBH Community Service Network Inc.; Village of Great Neck (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

SBH Community Service Network Inc. in Great Neck, NY seeks a Receptionist / Administrative Assistant to manage front desk duties and provide essential administrative support. This role combines greeting visitors, answering calls, data entry, and coordinating orders and shipments as needed.

You will interact with customers, vendors, and internal teams to keep daily operations running smoothly. The ideal candidate is personable, dependable, and capable of handling multiple tasks in a busy office

Qualifications

• Previous experience in reception, administrative support, customer service, or office coordination preferred.
• Strong computer skills and proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Excellent verbal and written communication skills.
• Professional and friendly telephone manner.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy office environment.
• Accurate data entry and recordkeeping abilities.
• Dependable, punctual, and comfortable working independently.
• Strong follow-up skills and ability to meet deadlines.
• Positive attitude and willingness to learn new systems and procedures.
• Experience in importing, distribution, logistics, or order processing is a plus.
• Ability to communicate professionally with customers, vendors, and internal departments.

Responsibilities

• Greet visitors, customers, and vendors in a friendly and professional manner.
• Answer incoming phone calls and direct inquiries to the appropriate departments.
• Manage general office communications, including emails and correspondence.
• Maintain an organized, professional, and welcoming reception area.
• Assist customers and vendors with general questions and requests.
• Coordinate appointments, meetings, and other office activities as needed.
• Provide daily administrative support to management and office staff.
• Perform accurate data entry and maintain organized business records.
• Prepare, review, and organize documents, spreadsheets, and correspondence.
• Maintain electronic and physical filing systems.
• Assist with preparing reports, invoices, and other administrative materials.
• Update customer, vendor, and order information in internal systems.
• Monitor outstanding administrative tasks and follow up as needed.
• Support general office organization and operational efficiency.
• Assist with processing customer orders and maintaining accurate order records.
• Coordinate with internal departments regarding order status and fulfillment.
• Communicate with vendors, suppliers, and logistics partners as needed.
• Help track shipments, deliveries, and outstanding orders.
• Assist with preparing and organizing shipping and distribution documentation.
• Follow up on order confirmations, delivery schedules, and shipment updates.
• Maintain accurate records of customer orders and shipping information.
• Support the logistics team with administrative tasks related to domestic and international distribution.
• Help identify and communicate order discrepancies or delivery issues.

Skills

Reception

Admin support

Customer service

Office coordination

Tools

Microsoft Office

Excel

Outlook

Job description

Location: Great Neck, NY
Employment Type: Full-Time, In-Person
Salary: Based on Experience

Position Overview

Receptionist / Administrative Assistant

A well-established company specializing in chemical importing and distribution is seeking a professional, organized, and detail-oriented Receptionist / Administrative Assistant to join its Great Neck office.

This position combines traditional front-desk responsibilities with administrative support, order processing, and logistics coordination.

The ideal candidate is personable, dependable, and comfortable managing multiple responsibilities in a busy office environment. This individual will serve as an important point of contact for customers, vendors, and internal team members while helping ensure smooth daily operations.

This is an excellent opportunity for someone seeking a stable, full-time position with exposure to international trade, distribution, and logistics.

Key Responsibilities

Reception & Front Desk Support

• Greet visitors, customers, and vendors in a friendly and professional manner.
• Answer incoming phone calls and direct inquiries to the appropriate departments.
• Manage general office communications, including emails and correspondence.
• Maintain an organized, professional, and welcoming reception area.
• Assist customers and vendors with general questions and requests.
• Coordinate appointments, meetings, and other office activities as needed.

Administrative & Office Operations

• Provide daily administrative support to management and office staff.
• Perform accurate data entry and maintain organized business records.
• Prepare, review, and organize documents, spreadsheets, and correspondence.
• Maintain electronic and physical filing systems.
• Assist with preparing reports, invoices, and other administrative materials.
• Update customer, vendor, and order information in internal systems.
• Monitor outstanding administrative tasks and follow up as needed.
• Support general office organization and operational efficiency.

Order Processing & Logistics Coordination

• Assist with processing customer orders and maintaining accurate order records.
• Coordinate with internal departments regarding order status and fulfillment.
• Communicate with vendors, suppliers, and logistics partners as needed.
• Help track shipments, deliveries, and outstanding orders.
• Assist with preparing and organizing shipping and distribution documentation.
• Follow up on order confirmations, delivery schedules, and shipment updates.
• Maintain accurate records of customer orders and shipping information.
• Support the logistics team with administrative tasks related to domestic and international distribution.
• Help identify and communicate order discrepancies or delivery issues.

Qualifications

• Previous experience in reception, administrative support, customer service, or office coordination preferred.
• Strong computer skills and proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Excellent verbal and written communication skills.
• Professional and friendly telephone manner.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy office environment.
• Accurate data entry and recordkeeping abilities.
• Dependable, punctual, and comfortable working independently.
• Strong follow-up skills and ability to meet deadlines.
• Positive attitude and willingness to learn new systems and procedures.
• Experience in importing, distribution, logistics, or order processing is a plus.
• Ability to communicate professionally with customers, vendors, and internal departments.