Receptionist

Bryant & Stratton College; Town of Orchard Park (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Tuition assistance

Job summary

Bryant & Stratton College is seeking a friendly Admissions Receptionist to greet visitors, answer phones, and route inquiries at the campus front desk. You will support the Admissions team to ensure a smooth customer experience.

Responsibilities include accurate CRM data entry, taking messages, and assisting with admissions tasks. The role offers a $33,000–$36,000 annual salary, overtime eligibility, and benefits such as insurance, generous PTO, and tuition support.

Qualifications

• Attention to detail and accurate data entry.
• Excellent communication skills and professionalism.
• Ability to multitask and manage reception tasks.

Responsibilities

• Leads the customer service activities at the point of first contact (i.e., provide timely, courteous, and proficient service to both internal and external customers).
• Answers all incoming calls and directs inquiries at the reception desk in a professional manner to the appropriate associate or department.
• Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed.

Skills

Detailed Oriented

Communication

Team Player

Education

Some college or better.

Tools

Microsoft Office

Job description

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families.

Job Summary:

• 1. Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers)
• 2. Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department.
• 3. Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed.
• 4. Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments).
• 5. Processes correspondence for Admissions department as needed.
• 6. Assists Admission Office Assistant as needed.
• 7. Performs all other assigned duties by the Directors of Admissions.

$33,000- $36,000 ( $15.86 - $17.30 per hour)

This position is eligible for overtime.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Qualifications

Skills

Required

• Detailed Oriented Intermediate

Preferred

• Microsoft Office Intermediate
• Team Player Intermediate
• Communication Advanced

Behaviors

Required

• Team Player : Works well as a member of a group
• Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Goal Completion : Inspired to perform well by the completion of tasks

Education

Preferred

• Some college or better.

Experience

Preferred

• 1 year: Organizational skills. Excellent communication skills. Ability to multi-task. Previous receptionist experience a plus.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.