Receptionist

Kisling, Nestico & Redick, LLC (KNR); Cleveland (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Kisling, Nestico & Redick, LLC (KNR) is seeking a full-time Receptionist in Ohio. The role involves greeting clients, directing visitors, handling multi-line calls, and providing administrative support to the firm.

Responsibilities include maintaining the reception area, coordinating mail and meetings, and assisting with daily clerical tasks. The position requires excellent communication, organization, and customer service skills.

Qualifications

• Excellent clerical and office administration skills.
• Strong written and verbal communication; organized and timely.
• High command of English grammar, usage, punctuation and spelling.
• Highly Proficient in Microsoft Office Suite or similar software and computer knowledge.
• Strong attention to detail and ability to meet timelines.
• Establish and maintain effective work relationships.
• Ability to operate standard office equipment (computer, phone, printers, scanners).
• Excellent customer service and interpersonal skills.
• Patience and professionalism in dealing with visitors and clients.

Responsibilities

• Welcome clients and visitors by greeting them, in person or on the telephone.
• Alert firm personnel of visitor arrivals.
• Screen inquiries and route calls to appropriate legal team on a multi-line phone system.
• Maintain reception area cleanliness and monitor potential security risks.
• Assemble and stamp mailers by specific deadline.
• Set up boardroom meeting space and provide refreshments to guests.
• Distribute and oversee incoming and outgoing mail.
• Complete clerical and other duties as requested.
• Conduct client satisfaction surveys.
• Daily administrative tasks including, but not limited to, filing and scanning.
• Regular attendance and punctuality.
• Other duties as assigned.

Skills

Office administration

Communication skills

English grammar

Microsoft Office

Attention to detail

Time management

Customer service

Interpersonal skills

Professional demeanor

Education

High School Diploma or GED

Job description

Job Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Other duties as assigned

Job Type

Full-time

Description

Job Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Conduct client satisfaction surveys
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Regular, consistent, punctual attendance
• Other duties as assigned

Requirements

Required Skills/Abilities

• Excellent clerical and general office administration tasks
• Excellent written and verbal communication skills; as well as organizational and time management skills.
• High command of English grammar, usage, punctuation and spelling
• Highly Proficient in Microsoft Office Suite or similar software and computer knowledge
• Strong attention to detail
• Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently
• Establish and maintain effective work relationships
• Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)
• Exceptional interpersonal and customers service skills
• Patience and professionalism in dealing with difficult visitors and clients

Education and Experience

• Minimum of High School Diploma or GED required
• Must be able to type 45 wpm accurately
• No Supervisory responsibilities
• This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects