Receptionist

Kisling, Nestico & Redick, LLC; Sylvania (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kisling, Nestico & Redick, LLC in Ohio is seeking a Receptionist to greet clients, answer calls, and provide direction and information to guests of the organization. The Receptionist will also perform basic administrative support and clerical operations under the Office Manager and Intake Manager.

Daily duties include welcoming guests, routing inquiries on a multi-line phone system, maintaining the reception area, assembling mailers, setting up meetings, distributing mail, and performing routine

Qualifications

• Minimum high school diploma or GED required.
• Must be able to type 45 wpm accurately.
• Full-time in-office position, Monday–Friday, 40 hours/week, some overtime.

Responsibilities

• Greet clients and visitors in person or by phone.
• Screen inquiries and route calls to the appropriate legal team.
• Keep reception area clean and monitor security risks.
• Assemble mailers and set up boardroom spaces with refreshments.
• Distribute and oversee incoming and outgoing mail.
• Perform daily administrative tasks including filing and scanning; manage schedules.
• Conduct client satisfaction surveys.
• Maintain punctual attendance and professional demeanor.

Skills

Clerical Tasks

Communication Skills

English Grammar

Microsoft Office

Attention to detail

Time Management

Customer Service

Professional Demeanor

Team Coordination

Office Equipment

Education

High School Diploma or GED

Job description

Description

Job Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

Essential Duties/Responsibilities

• Welcome clients and visitors by greeting them, in person or on the telephone


• Alert firm personnel of visitor arrivals


• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system


• Maintain reception area cleanliness and monitor potential security risks


• Assemble and stamp mailers by specific deadline


• Set up boardroom meeting space and provide refreshments to guests


• Distribute and oversee incoming and outgoing mail


• Complete clerical and other duties as requested


• Conduct client satisfaction surveys


• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.


• Regular, consistent, punctual attendance


• Other duties as assigned

Requirements

Required Skills/Abilities

• Excellent clerical and general office administration tasks


• Excellent written and verbal communication skills; as well as organizational and time management skills.


• High command of English grammar, usage, punctuation and spelling


• Highly Proficient in Microsoft Office Suite or similar software and computer knowledge


• Strong attention to detail


• Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently


• Establish and maintain effective work relationships


• Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)


• Exceptional interpersonal and customers service skills


• Patience and professionalism in dealing with difficult visitors and clients

Education and Experience

• Minimum of High School Diploma or GED required


• Must be able to type 45 wpm accurately


• No Supervisory responsibilities


• This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects