Receptionist

Service Corporation International; Surprise (AZ); On-site; USD 34,000 - 40,000; Full time

Job summary

Service Corporation International in Surprise, AZ is seeking a friendly receptionist to greet guests, answer phones, and provide general office support at the Surprise Funeral Care location.

You will route inquiries, maintain files, assist with basic typing and data entry, and help create a respectful environment for families. Weekend availability may be required.

Qualifications

• High School Diploma or equivalent required.
• Six months of general office or receptionist experience preferred.
• Proficient with MS Office; professional interpersonal skills essential.

Responsibilities

• Greets guests and visitors at the front desk and directs them appropriately.
• Answers, screens, and routes incoming calls; provides basic information.
• Maintains organized files and handles light typing or data entry.
• Keeps waiting area clean; assists with beverages and general comfort.
• Notifies staff of appointments and supports office operations as needed.

Skills

MS Office

Receptionist duties

Telephone handling

Interpersonal skills

Professionalism

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building

• Notifies staff members when appointments arrive and escorts guests to appropriate room

• Answers routine questions associated with services, products, location directions, etc.

• Immediately notifies and involves management with customer service and security issues

• Receives deceased belongings from family and follows chain of custody procedures

• Answers, screens, and routes incoming calls to appropriate staff members

• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.

• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

• Receives incoming mail and packages

• Maintains organized and current electronic and paper files and records, such as deeds and trust files

• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred

• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite

• Clear and professional speaking voice and tone

• Professional interpersonal skills to handle sensitive and confidential situations

• Position continually requires demonstrated poise, tact and diplomacy

• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 85374

Category (Portal Searching): Administration and Clerical

Job Location: US-AZ - Surprise

Job Profile ID: F00238

Time Type: Full time

Location Name: Surprise Funeral Care