Receptionist (part-time)

Service Corporation International; Bradenton (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Service Corporation International in Florida is seeking a friendly front desk receptionist to warmly greet families and visitors, answer phones, and route inquiries. You will support the office with light clerical tasks and maintain a welcoming environment.

This role requires professionalism and respect for sensitive situations. The position emphasizes strong MS Office skills, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Six months of general office or receptionist experience preferred.
• Proficient in MS Office and basic data entry.

Responsibilities

• Greet guests and visitors, offering assistance at the entrance.
• Notify staff when appointments arrive and escort guests to the appropriate room.
• Answer routine questions about services, products and directions.
• Escalate customer service or security issues to management.
• Receive and manage deceased belongings following chain of custody procedures.
• Answer, screen, and route incoming calls.
• Provide beverages and amenities to families as needed.
• Maintain guest waiting area and general space upkeep.
• Receive mail and packages.
• Maintain organized files and records.
• Light typing, proofreading, data entry or printing.

Skills

MS Office Suite

Phone etiquette

Customer service

Interpersonal skills

Multitasking

Education

High School Diploma or equivalent

Tools

Telephone system

Copier

Fax machine

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 34222

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Ellenton