Receptionist

Service Corporation International; Santa Ana (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

401(k) with company match

Employee Assistance Program

Job summary

Service Corporation International is seeking a front desk receptionist in Santa Ana, CA. Responsibilities include greeting guests, answering phones, guiding visitors, and maintaining a welcoming reception area with refreshments when needed.

The role requires a professional speaking voice, poise, and the ability to handle confidential information, with typical hours including weekends and beyond standard business hours. Medical and dental benefits are included.

Qualifications

• High school diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Clear and professional speaking voice and tone.

Responsibilities

• Greets guests and visitors at the front desk and offers assistance.
• Answers, screens, and routes incoming calls to appropriate staff.
• Notifies staff when appointments arrive and escorts guests to rooms.
• Maintains waiting area and assists with beverages and comfort for families.
• Receives mail and packages and maintains organized files and records.

Skills

MS Office

Interpersonal skills

Poise

Diplomacy

Phone etiquette

Education

High School Diploma

Tools

Copier

Fax machine

Job description

Our associates celebrate lives. We celebrate our associates.Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.JOB RESPONSIBILITIESGreets guests and visitors, offering assistance when entering the buildingNotifies staff members when appointments arrive and escorts guests to appropriate roomAnswers routine questions associated with services, products, location directions, etc.Immediately notifies and involves management with customer service and security issuesReceives deceased belongings from family and follows chain of custody proceduresAnswers, screens, and routes incoming calls to appropriate staff membersMaintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furnitureReceives incoming mail and packagesMaintains organized and current electronic and paper files and records, such as deeds and trust filesMay perform light typing, proofreading, data entry or printingMINIMUM REQUIREMENTSEducationHigh School Diploma or equivalentExperienceSix months general office, receptionist, or administrative support experience preferredProficient at operating telephones, fax, copierKnowledge, Skills and AbilitiesWorking knowledge of MS Office SuiteClear and professional speaking voice and toneProfessional interpersonal skills to handle sensitive and confidential situationsPosition continually requires demonstrated poise, tact and diplomacyAbility to work schedule including Saturday and or Sunday and beyond standard business hoursCompensation:Salary: $16.90/hr. - $20.00/hrBenefits:Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance ProgramPostal Code: 92705Category (Portal Searching): Administration and ClericalJob Location: US-CA - Santa Ana