Scheduling Representative - Heart & Vascular Institute

Freeman Health System; Springdale (AR); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Wellness program

PTO / Flex time

Sick pay

Learning Center

Payroll deductions

Job summary

Freeman Health System in Springdale, AR, seeks a dedicated Scheduling Clerk to manage patient appointments and procedural scheduling.

You will review daily schedules for accuracy, answer calls, relay instructions to patients and physician offices, and support check-in staff to keep visits efficient. This full-time role includes benefits from day one.

Qualifications

• Assists in reviewing patient schedules daily for scheduling accuracy.
• Manages telephone inquiries and communicates instructions to patients and offices.
• Prepares daily schedule for check-in receptionists per protocol.
• Maintains and updates provider and NP schedules to optimize time.

Responsibilities

• Schedules patient appointments per telephone referrals.
• Reschedules appointments in a timely manner.
• Ensures reminder calls are made to patients per protocol.
• Supports making sure provider schedules are full and accurate daily.

Skills

Scheduling

Customer service

Telephone etiquette

Data entry

Job description

Our MissionTo improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time, Days. No holidays/no weekends.What You'll DoAccountable for all aspects of scheduling procedures. Responsible for retrieval of minimal demographic information and communication of instructions to patient and/or physician office of scheduled procedures.Responsibilities• Assists in reviewing patient schedules daily for scheduling accuracy• Assists with answering calls both as back up to office as well as from patients, offices, and others regarding appointments• Schedules patient appointments per telephone referrals• Prepares daily patient schedule for check-in receptionists per protocol• Maintains all schedules as outlined per individual protocol for both physicians and nurse practitioners, ensuring the patient's time at the facility is spent as efficiently as possible• Ensures that patient appointment reminder calls are made and assists when necessary• Assists with making sure provider schedules are full and appointments are accurately scheduled each day as outlined per their individual protocol• Schedules and reschedules appointments in a timely mannerFreeman Perks and ProgramsFor eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid Time Off (PTO) or Flex time off (FTO)Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI