Receptionist

Hudson Regional Hospital; Secaucus (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Hudson Regional Hospital in Secaucus, NJ, is seeking a friendly Front Desk Receptionist to be the first point of contact for visitors and callers, greet guests, answer phones, and route inquiries related to billing and payments.

You will support invoice preparation, payment processing, data entry, file management, and ensure the reception area is neat; assist with conference room setup, schedule appointments, and provide general administrative support to the billing department.

Qualifications

• Excellent time management, customer service and problem solving.
• Strong communication, interpersonal and organizational skills.
• Proficiency in data entry, record keeping and general office procedures.
• Proficient in Microsoft Office Suite.
• Familiarity with billing processes and payment handling preferred.

Responsibilities

• Greet visitors, answer phone calls, and address customer inquiries related to billing, invoices, and payments.
• Assist with invoice preparation, payment processing, and maintaining accurate records.
• Manage files, perform data entry, and maintain a clean and organized reception area.
• Ensure that the conference room is in good, clean condition, stock supplies and beverages for the conference room; ensure coffee machine is ready in the morning and turned off at day end.
• Schedule appointments and assist with filing for VP, provide general administrative support to the billing department such as coordinating lunch deliveries and orders.
• Effectively communicate with customers, staff, and other departments to ensure accurate and timely processing of information and inquiries.
• Performs other duties as assigned.

Skills

Time management

Customer service

Problem solving

Communication

Interpersonal skills

Organizational skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Position Summary

Manages the front desk acting as the first point of contact for visitors and callers.

Job Duties

• Greet visitors, answer phone calls, and address customer inquiries related to billing, invoices, and payments.
• Assist with invoice preparation, payment processing, and maintaining accurate records.
• Manage files, perform data entry, and maintain a clean and organized reception area.
• Ensure the large conference room is in good, clean condition, stock supplies and beverages for the conference room. Ensure that the coffee machine has coffee first thing in the morning and is turned off at the end of the day.
• Schedule appointments and assist with filing for VP, provide general administrative support to the billing department such as coordinating lunch deliveries and orders.
• Effectively communicate with customers, staff, and other departments to ensure accurate and timely processing of information and inquiries.
• Performs other duties as assigned.

Qualifications And Skills

• Excellent time management, customer service skills and problem solving skills.
• Strong communication, interpersonal and organizational skills.
• Proficiency in data entry, record keeping and general office procedures.
• Proficient in Microsoft Office Suite.

Education, Experience And Certification/Licensure Requirements

• H.S. Graduate
• Familiarity with billing processes, invoice preparation and payment processing preferred.