Receptionist

Sonrava Health; Santa Rosa (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Medical insurance

Dental insurance

Vision coverage

401K plan

Professional training

Career advancement

Tuition reimbursement

Job summary

Western Dental / Brident Dental in Santa Rosa, CA seeks a friendly receptionist to greet patients, answer calls, and schedule appointments. You will support front desk operations and maintain a welcoming waiting area in a modern practice.

The role offers growth opportunities, PTO, and health benefits. Prior experience with multi-line phones and computers is helpful, and the team emphasises quality care and patient service.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Skills

Phone system

Computer skills

Job description

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits For Full Time Team Members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers