Receptionist

Sonrava Health; Napa (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical and dental insurance

Vision coverage

401K plan

Professional training

Career advancement opportunities

Tuition reimbursement for trainings

Job summary

Western Dental / Brident Dental is seeking a friendly receptionist to be the face of the practice. You will greet patients, answer phones, schedule appointments, and maintain an organized front desk in a brand new, modern dental office.

Join a quality‑oriented team and enjoy benefits such as PTO, medical and dental insurance, vision, a 401K, and robust training and growth opportunities as you help drive patient satisfaction and practice growth.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Greet patients upon arrival and departure.
• Respond to patient questions according to company policies.
• Answer telephones and route calls as needed.
• Schedule and confirm appointments.
• Maintain the appointment book and register patients.
• Handle cash and practice payments.
• Check voicemail daily and follow up as needed.
• Keep the waiting area clean and welcoming.
• Support local marketing initiatives and other duties as assigned.

Skills

Customer service

Phone etiquette

Computer literacy

Tools

Multi-line phone system

Scheduling software

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person!Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to companyPolicies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers