Receptionist

Sonrava Health; Santa Rosa (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical and dental insurance

Vision coverage

401K plan

Highly competitive salaries

Outstanding professional training

Exceptional growth and career advanced

Tuition reimbursement for certificates

Job summary

Sonrava Health in Santa Rosa, CA is seeking a friendly receptionist to be the face of the practice. You will greet patients, answer phones, schedule appointments, and support daily office operations in a fast-paced dental environment.

You will work with a team of dental professionals, handle cash, manage the appointment book, and assist with basic patient registration. The position offers solid training, opportunities for growth, and a supportive, patient-focused culture.

Qualifications

• Experience with multi-line phone systems and computers.

Responsibilities

• Greet patients and acknowledge arrivals.
• Answer telephones and respond to inquiries.
• Schedule and manage appointments.
• Maintain appointment book and patient records.
• Handle cash and payments.
• Maintain a clean waiting area for patients.
• Support local marketing initiatives and brand visibility.
• Register patients on sign-in sheet and assist with chart filling.

Skills

Customer service

Phone etiquette

Scheduling

Cash handling

MS Office

Tools

MS Office

Dental practice software

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person!Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to companyPolicies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers