Receptionist

Talentify; Napa (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Medical insurance

Vision coverage

401K plan

Professional training

Career advancement opportunities

Tuition reimbursement for certs

Job summary

Western Dental / Brident Dental in Napa, CA seeks a friendly receptionist to be the face of the practice. You will greet patients, answer calls, schedule appointments, manage the sign-in sheet, and maintain a welcoming waiting area.

The role emphasizes customer service, accurate chart filling, cash handling, and supporting local marketing initiatives. Training and growth opportunities are available in a modern, patient-centered environment.

Qualifications

• Experience with multi-line phones and computers.
• Strong communication and front-desk interpersonal skills.
• Ability to handle cash and basic clerical tasks.

Responsibilities

• Greet patients warmly and manage front-desk interactions.
• Respond to patient questions per company policies.
• Answering telephones and directing calls as needed.
• Schedule appointments and maintain the appointment book.
• Register patients and perform chart filling.
• Handle cash transactions and daily financial tasks.
• Ensure a clean, welcoming waiting area for patients.
• Support local marketing initiatives and general duties as assigned.

Skills

Customer service

Multi-line phones

Computers

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers