Receptionist

Service Corporation International; Tallahassee (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Service Corporation International in Tallahassee, FL, is seeking a full-time receptionist to greet visitors, answer calls, and support office operations. You will direct guests to the appropriate staff, manage mail and records, and help maintain a welcoming environment for grieving families.

Ideal candidates have a high school diploma and at least six months of office or receptionist experience, with strong MS Office skills and professional communication abilities. Weekend hours may be required.

Qualifications

• High School Diploma or equivalent required.
• Six months general office, receptionist or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to appropriate room.
• Answers routine questions about services, products, location, directions, etc.
• Notifies management promptly about customer service or security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and amenities.
• Maintains guest waiting area and keeps area tidy.
• Receives incoming mail and packages; maintains organized files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office

Phone etiquette

Interpersonal skills

Confidential handling

Education

High School Diploma or equivalent

Tools

Telephone equipment

Fax

Copier

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building




• Notifies staff members when appointments arrive and escorts guests to appropriate room




• Answers routine questions associated with services, products, location directions, etc.




• Immediately notifies and involves management with customer service and security issues




• Receives deceased belongings from family and follows chain of custody procedures




• Answers, screens, and routes incoming calls to appropriate staff members




• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.




• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture




• Receives incoming mail and packages




• Maintains organized and current electronic and paper files and records, such as deeds and trust files




• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred




• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite




• Clear and professional speaking voice and tone




• Professional interpersonal skills to handle sensitive and confidential situations




• Position continually requires demonstrated poise, tact and diplomacy




• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 32303

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Tallahassee

Job Profile ID: F00238

Time Type: Full time

Location Name: Abbey Funeral Home