Receptionist

Medical Facilities Of America, Inc.; Rockville (MD); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive hourly rate

Professional growth opportunities

Dynamic healthcare team

Job summary

Shady Grove Center For Nursing & Rehabilitation is seeking a detail-oriented Part-Time Receptionist to be the first point of contact for visitors, families, vendors, and staff. You will deliver exceptional service in a fast-paced healthcare environment and support administrative tasks across departments.

The role requires strong communication, organizational, and problem-solving skills, with proficiency in Microsoft Office and a typing speed of at least 35 words per minute.

Qualifications

• High school diploma or equivalent required; advanced degree preferred.
• 1 year of administrative or healthcare experience.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and accurate typing.

Responsibilities

• Operate the switchboard and paging system, responding to calls timely and professionally.
• Greet and screen visitors, directing them to the appropriate person or area.
• Maintain accurate records, including census, emergency numbers, extensions, and staff info.
• Handle typing and filing of correspondence and outgoing mail for multiple departments.
• Distribute daily census information to department heads and assist with tasks as needed.
• Manage lunch tickets, order supplies, resident funds, and banking transactions.
• Follow HIPAA guidelines and confidentiality in all tasks.
• Collaborate with the Director of Business Office or Manager to prioritize tasks.

Skills

Strong communication

Organizational skills

Problem-solving skills

Typing 35 wpm

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Part-Time Receptionist

Job Summary:

We are seeking a detail-oriented and customer-focused Receptionist to join our team at Shady Grove Center For Nursing & Rehabilitation. As a Receptionist, you will be the first point of contact for visitors, families, vendors, and other external constituents, providing exceptional service and support to our facility. This part-time position offers a unique opportunity to work in a dynamic healthcare environment, utilizing your administrative and communication skills to make a positive impact on our residents' and families' experiences.

Responsibilities:

• Operate the switchboard and paging system, responding to phone calls and messages in a timely and professional manner
• Greet and screen visitors, guests, sales representatives, and others, directing them to the appropriate person or area
• Maintain accurate and up-to-date records, including the resident census, emergency phone numbers, department extensions, and personnel information
• Handle typing and filing of correspondence and outgoing mail for various departments as needed
• Distribute daily census information to department heads and perform other administrative tasks as assigned
• Manage employee lunch tickets, order supplies, resident funds, and banking transactions
• Perform all tasks and duties in an efficient and safe manner, adhering to strict confidentiality and HIPAA guidelines
• Collaborate with the Director of Business Office or Manager to prioritize tasks and ensure seamless operations

Work Environment:

• Work in a fast-paced healthcare environment, Monday-Friday from 4:00 pm to 8:00 pm, and every other weekend from 8:00 am to 8:00 pm
• Support a diverse population of residents, families, and staff members
• Work collaboratively as part of a dynamic and dedicated team

Requirements:

• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
• 1 year of experience in an administrative or healthcare setting
• Strong communication, organizational, and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and typing speed of at least 35 words per minute

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Dynamic work environment with a passionate and dedicated team