Receptionist - Bilingual (Spanish)

Sonrava Health; Redwood City (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

401K

Training & Growth

Tuition Reimbursement

Job summary

Sonrava Health seeks a friendly receptionist to be the face of the practice, joining a team of dental professionals in a brand-new, modern facility. You will greet patients, answer phones, schedule appointments, and help maintain a smooth front-desk workflow.

Responsibilities include registering patients, chart filling, cash handling, and supporting local marketing efforts. Full-time benefits feature PTO, medical/dental/vision, 401K, training, and growth opportunities.

Qualifications

• Experience in customer service or front desk roles preferred.
• Ability to handle multi-line phone systems and basic computer use.
• Strong communication and organization skills.

Responsibilities

• Greet patients and manage arrival/dismissal.
• Answer phones and respond to questions per policy.
• Schedule appointments and maintain the appointment book.
• Register patients and manage chart filling.
• Handle cash and verify payments.
• Maintain a clean, welcoming waiting area.
• Support local marketing initiatives for brand growth.

Skills

Customer Service

Phone etiquette

Scheduling

Cash Handling

Tools

Multi-line phones

Computers

Job description

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits For Full Time Team Members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers