PCC - General Offices

Sonrava Health; Fremont (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401K plan

Competitive salary

Professional training

Career growth

Tuition reimbursement

Job summary

Sonrava Health in Fremont, CA, is seeking a friendly receptionist to join a team of dental professionals affiliated with Western Dental / Brident Dental. You will greet patients, answer calls, schedule appointments, manage the sign-in process, handle payments, and maintain a welcoming waiting area.

The role offers full-time hours with opportunities for professional growth, training, and tuition reimbursement. A positive attitude and basic computer/phone skills are required.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Greet patients and provide a friendly welcome.
• Answering telephones and directing calls.
• Scheduling and confirming appointments.
• Maintain appointment book and patient records.
• Register patients on sign-in sheet.
• Handle cash and process payments.
• Keep waiting area clean and welcoming.
• Support Office Manager with other duties as assigned.

Skills

Customer service

Phone systems

Scheduling

Cash handling

Computer skills

Front desk

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person!Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to companyPolicies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers