PCC - General Offices

Sonrava Health; Fremont (CA); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision coverage

401K plan

Training and development

Career growth

Tuition reimbursement

Job summary

Sonrava Health is seeking a friendly receptionist to be the face of the dental practice. You will greet patients, answer phones, schedule appointments, and maintain a welcoming waiting area while supporting standard office procedures.

The role includes handling patient questions per policy, registering patients, and assisting the Office Manager with daily duties. Join a growing team in a brand-new, modern practice with competitive pay and benefits.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Greet and assist patients with a friendly, professional demeanor.
• Respond to patient questions and concerns per company policies.
• Answer telephones and route calls appropriately.
• Schedule appointments and maintain the appointment book.
• Check in/out patients and perform basic chart filing.
• Support local marketing initiatives to drive patient growth.

Skills

Multi-line phones & computers

Job description

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits For Full Time Team Members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers