Receptionist

HOAMCO (Homeowners Association Management Company); Redmond (WA); On-site; USD 36,000 - 39,000; Full time

Job summary

HOAMCO's Trilogy at Redmond Ridge HOA in Redmond, WA is seeking a full-time receptionist on-site, Monday–Friday, 8:00 AM–4:00 PM.

This role offers $26-$28 per hour DOE and entails greeting visitors, answering phones, and providing admin support to the site team.

Join a residents-focused community operations team committed to professional service and a positive front-desk experience. The successful candidate will demonstrate excellent communication and organizational skills.

Qualifications

• Minimum 1-2 years admin or reception experience.
• Strong administrative support skills.
• Ability to prioritize tasks in a fast-paced environment.
• Exceptional customer service with focus on resident experience.
• Polished verbal and written communication.
• Proficiency in Word, Excel, PowerPoint, Outlook.

Responsibilities

• Greet visitors, residents, board members, vendors, and guests at front desk.
• Answer and manage incoming phone calls; route inquiries.
• Respond to emails from homeowners, board members, and team members.
• Provide administrative support to site team; prepare documents and schedule meetings.
• Maintain accurate records; assist with office projects.
• Support resident-focused environment with professional service.

Skills

Reception experience

Admin support

Task prioritization

Customer service

Communication skills

MS Office

Tools

Microsoft Office Suite

Job description

Receptionist (FT) - Trilogy at Redmond Ridge HOA (Redmond, WA)

Our Trilogy at Redmond Ridge community is seeking a full-time receptionist. This is an on-site position with a Monday through Friday schedule (8:00 AM - 4:00 PM).

We are offering $26-$28/Hourly DOE.

Qualifications

• Minimum 1-2 years of admin and/or reception experience required.
• Strong administrative support skills.
• Ability to prioritize tasks in a fast-paced environment, while handling various interruptions.
• Exceptional customer service skills, with a keen focus on resident experience.
• Polished and professional verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Job Duties

• Serve as the primary front desk receptionist, greeting visitors, residents, board members, vendors, and guests in a professional, welcoming manner while maintaining a positive and organized reception area.
• Answer and manage incoming phone calls efficiently, directing inquiries, providing information, and resolving routine issues promptly.
• Respond to emails and other communications from homeowners, board members and team members in a timely and courteous manner.
• Provide administrative support to the site team, including preparing documents, maintaining records, scheduling meetings/appointments, and assisting with various office projects.
• Demonstrate excellent customer service skills when interacting with homeowners/residents and board members, addressing concerns professionally and courteously.
• Support overall community operations by maintaining accurate records, processing routine request, and contributing to a smooth, resident-focused environment.

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across seven states, and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.