On-Site Receptionist: Resident Experience (FT)

HOAMCO; Redmond (WA); On-site; USD 36,000 - 39,000; Full time

Job summary

HOAMCO is seeking a full-time Receptionist for the Trilogy at Redmond Ridge HOA in Redmond, WA. This on-site role runs Monday through Friday from 8:00 AM to 4:00 PM, offering $26-$28 per hour, depending on experience. The position emphasizes exceptional resident-focused service and professional communication.

The receptionist greets visitors, handles calls and emails, and provides administrative support to the site team. A positive, organized presence at the front desk is essential.

Qualifications

• Minimum 1–2 years of admin and/or reception experience.
• Ability to prioritize tasks in a fast-paced environment.
• Exceptional customer service skills, with a keen focus on resident experience.
• Polished verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Serve as the primary front desk receptionist, greeting visitors, residents, board members, vendors, and guests in a professional, welcoming manner while maintaining a positive and organized reception area.
• Answer and manage incoming phone calls efficiently, directing inquiries, providing information, and resolving routine issues promptly.
• Respond to emails and other communications from homeowners, board members and team members in a timely and courteous manner.
• Provide administrative support to the site team, including preparing documents, maintaining records, scheduling meetings/appointments, and assisting with various office projects.
• Demonstrate excellent customer service skills when interacting with homeowners/residents and board members, addressing concerns professionally and courteously.
• Support overall community operations by maintaining accurate records, processing routine requests, and contributing to a smooth, resident-focused environment.

Skills

Admin experience

Reception experience

Customer service

Communication skills

MS Office

Tools

Microsoft Office

Job description

HOAMCO is seeking a full-time Receptionist for the Trilogy at Redmond Ridge HOA in Redmond, WA. This on-site role runs Monday through Friday from 8:00 AM to 4:00 PM, offering $26-$28 per hour, depending on experience. The position emphasizes exceptional resident-focused service and professional communication.

The receptionist greets visitors, handles calls and emails, and provides administrative support to the site team. A positive, organized presence at the front desk is essential.