Receptionist

ccmcnet; Redmond (WA); On-site; USD 36,000 - 39,000; Full time

Job summary

HOAMCO’s Trilogy at Redmond Ridge HOA in Redmond, WA, seeks a full-time receptionist for an on-site role with a Monday–Friday 8:00 AM–4:00 PM schedule. The position offers $26–$28 hourly DOE.

Responsibilities include greeting visitors, answering calls, managing emails, and providing administrative support to the site team to maintain a resident-focused environment. Strong customer service and Microsoft Office proficiency are required to ensure a polished, professional frontline experience for

Qualifications

• Minimum 1-2 years of admin and/or reception experience required.
• Strong administrative support skills.
• Ability to prioritize tasks in a fast-paced environment, while handling various interruptions.
• Exceptional customer service skills, with a keen focus on resident experience.
• Polished and professional verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Serve as the primary front desk receptionist, greeting visitors, residents, board members, vendors, and guests in a professional, welcoming manner while maintaining a positive and organized reception area.
• Answer and manage incoming phone calls efficiently, directing inquiries, providing information, and resolving routine issues promptly.
• Respond to emails and other communications from homeowners, board members and team members in a timely and courteous manner.
• Provide administrative support to the site team, including preparing documents, maintaining records, scheduling meetings/appointments, and assisting with various office projects.
• Demonstrate excellent customer service skills when interacting with homeowners/residents and board members, addressing concerns professionally and courteously.
• Support overall community operations by maintaining accurate records, processing routine request, and contributing to a smooth, resident-focused environment.

Skills

Reception experience

Administrative support

Customer service

Microsoft Office

Communication skills

Tools

Microsoft Office

Job description

Receptionist (FT) - Trilogy at Redmond Ridge HOA (Redmond, WA)

Our Trilogy at Redmond Ridge community is seeking a full-time receptionist. This is an on-site position with a Monday through Friday schedule (8:00 AM - 4:00 PM). We are offering $26-$28/Hourly DOE.

Qualifications:

• Minimum 1-2 years of admin and/or reception experience required.
• Strong administrative support skills.
• Ability to prioritize tasks in a fast-paced environment, while handling various interruptions.
• Exceptional customer service skills, with a keen focus on resident experience.
• Polished and professional verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Job Duties:

• Serve as the primary front desk receptionist, greeting visitors, residents, board members, vendors, and guests in a professional, welcoming manner while maintaining a positive and organized reception area.
• Answer and manage incoming phone calls efficiently, directing inquiries, providing information, and resolving routine issues promptly.
• Respond to emails and other communications from homeowners, board members and team members in a timely and courteous manner.
• Provide administrative support to the site team, including preparing documents, maintaining records, scheduling meetings/appointments, and assisting with various office projects.
• Demonstrate excellent customer service skills when interacting with homeowners/residents and board members, addressing concerns professionally and courteously.
• Support overall community operations by maintaining accurate records, processing routine request, and contributing to a smooth, resident-focused environment.

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across seven states, and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.