RECEPTIONIST

Paycom; Oklahoma City (OK); On-site; USD 25,000 - 33,000; Full time

Job summary

Paycom in Oklahoma City seeks an enthusiastic receptionist to warmly greet clients and manage high-quality front-desk support. You will answer and route calls, coordinate conference rooms, and assist with deliveries and clerical duties in a fast-paced professional office.

The role emphasizes excellent communication, strong interpersonal skills, and strict confidentiality to support daily operations and client services.

Qualifications

• HS diploma required.
• 1+ year receptionist/administrative experience preferred.
• Excellent written and oral communication with confidentiality.

Responsibilities

• Greet clients in a pleasant and professional manner.
• Receive and direct calls to appropriate extensions.
• Reserve conference rooms and coordinate seating/teleconferencing.
• Coordinate parking arrangements and assist visitors.
• Perform clerical tasks to department standards.
• Handle operator services and look up numbers or directions.
• Facilitate absentee notifications and deliveries.
• Monitor reception area and maintain cleanliness and organization.
• Enter/update client contacts per policy.
• Copy, scan, and distribute firm publications.
• Assist with dining reservations and related requests.

Skills

MS Office

Communication

Interpersonal Skills

Time Management

Education

High School Diploma

Job description

POSITION SUMMARYThe Receptionist is responsible for the greeting of clients and answering phone calls. This includes internal and external calls, scheduling conference rooms and placing conference calls.ESSENTIAL FUNCTIONSReasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential Functions Statement(s)Greet clients in a pleasant and professional mannerReceive and direct calls to the appropriate extensionsReserve conference roomsCoordinate parking arrangementsPerform clerical tasks with department standards for best practicesPerform operator services (i.e. search for phone numbers, give driving directions)Handle employee absentee notificationsFacilitate incoming deliveriesMonitor activity in the reception and common areasResponsible for adhering to departmental practicesPerform data entry related to updating and maintaining client contacts in accordance to policies and proceduresCopying and scanningDistribution of various firm publicationsClean conference rooms, phones, reception area and other related items or areasBook dining reservationsTake food orders and delegate to proper staffSupervisory Responsibilities:This job has no supervisory responsibilities.POSITION QUALIFICATIONSCompetency Statement(s)Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.Interpersonal Skills - Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism.Customer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.SKILLS & ABILITIESEducation: A High School diploma is required.Experience: Minimum of 1-year receptionist/administrative assistant experience required, and 2+ years in receptionist/administrative assistant experience preferred.Computer Skills: Skilled with MS Office SuiteCertificates & Licenses:Other Requirements: Excellent written and oral communication skills (comprehension & expression).Strong interpersonal skills: ability to work well with a wide range of people. Demonstrate dependability through good attendance and adherence to timelines and schedules. Strong sense of customer service and the ability to maintain a high degree of confidentiality. Strong analytical and problem-solving skills.WORK ENVIRONMENTWork environment is in a professional office setting. The majority of activity this role performs will be sedentary work.