Receptionist

Noor Staffing Group; New York (NY); In loco; USD 75.000 - 95.000; Tempo pieno

Descrizione del lavoro

Noor Group in New York City seeks a full-time Receptionist to deliver high-touch client service and keep the office running smoothly. The role is office-based, handling visitor management, calls, scheduling, and collaboration with investment teams.

You will greet guests, coordinate room bookings, arrange catering, support executives, and back up the Office Manager as needed. 1–3 years of experience preferred; 40-hour weeks with overtime as required.

Competenze

• 1–3 years of receptionist experience in a professional setting.
• Proficiency in Microsoft Office and ability to learn new systems.

Mansioni

• Greet visitors in a high-traffic reception area and direct them to meeting rooms.
• Register visitors and submit work orders through the building management system.
• Answer and screen calls with security-compliant, high-level service.
• Coordinate conference room schedules and manage catering for meetings.
• Support other NY area offices remotely from the Manhattan office.
• Assist the executive team with a wide range of administrative tasks.

Conoscenze

Client service

Verbal communication

Written communication

Organizational skills

Strumenti

Microsoft Office

Descrizione del lavoro

Our client, a New York City financial services firm, is seeking a full time Receptionist to join their team. This role centers on high touch client service and keeping the office running smoothly. The position is fully in office.

RESPONSIBILITIES

• Greet visitors in a busy, high traffic reception area where clients, executives, outside companies, interview candidates, deliveries, and employees often arrive at the same time.
• Direct visitors to their meeting rooms. You will learn the office layout and get to know employees and investment teams, becoming the go to contact for general office questions from guests and colleagues.
• Register visitors and submit work orders daily through the building’s management system, working closely with the Office Manager and mailroom staff.
• Support the firm’s other New York area offices remotely from the Manhattan office.
• Answer and screen incoming calls following security protocols, delivering polished, high touch service in frequent phone and in person interactions with clients.
• Manage the conference room schedule and coordinate with mailroom staff so rooms are set up for each day’s meetings, including beverages, making judgment calls when meetings run past their booked time.
• Order catering for large and small internal meetings using online ordering platforms and other vendors, tracking recurring monthly catered meetings and staying ahead of each month’s schedule. Help plan and manage catering for occasional employee events.
• Assist the executive team with a wide range of administrative tasks, including gathering, preparing, and sharing information for internal and external meetings.
• Back up the Office Manager as needed, which may include managing calendars and communications for senior leadership and scheduling interviews and meetings for investment teams.
• Pitch in on special projects for any team and handle ad hoc requests as they arise.

REQUIREMENTS

• 1 to 3 years of reception experience, ideally at a financial services firm or another highly professional office, including ordering catering for meetings.
• Able to work in office 5 days per week, 40 hours per week, with overtime as needed.
• Friendly, positive demeanor with strong client service and verbal and written communication skills.
• Proficiency in Microsoft Office and the ability to quickly learn new systems, such as intranet, room booking, and building entry software.
• Highly organized problem solver who multitasks well, takes thorough notes, and resolves issues quickly with minimal direction.
• A “roll up your sleeves” attitude suited to a small firm, and willingness to fill in when a teammate is out.

COMPENSATION

$75,000 to $95,000 base salary plus a performance based bonus.

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.