Receptionist

JLL; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with matching

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Nashville is seeking a friendly Receptionist to be the welcoming face of the workplace, guiding guests, answering inquiries, and coordinating front-desk operations.

You will support meeting logistics, manage visitor check-in, and collaborate with facilities, security, and teams to ensure a smooth, client-focused environment.

Schedule: M-F 8am-5pm, with visa sponsorship not provided; this role emphasizes hospitality and professional service in a corporate setting.

Qualifications

• Excellent verbal and written communication with a friendly demeanor.
• 1-2 years in hospitality, customer service, or client-facing roles.
• Strong multitasking and time management in fast-paced environments.
• Proficiency with Microsoft Office and basic workplace systems.

Responsibilities

• Welcome and assist guests and employees with warmth and professionalism.
• Serve as central contact for campus services, meetings, and resources.
• Manage visitor check-in, issue badges, and coordinate vendor access.
• Maintain an immaculate front desk and lobby reflecting brand standards.
• Handle multi-line phone system and route calls efficiently.
• Support meeting/event prep and coordinate cross-functional needs.
• Create work orders for custodial, maintenance, safety, and security.

Skills

Verbal communication

Customer service

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Receptionist, you'll be the heart of our workplace, creating memorable first impressions and delivering exceptional experiences for clients, guests, and employees every day. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll combine your passion for hospitality with your people skills to make a lasting impact. You'll serve as the welcoming face of JLL, ensuring every visitor feels valued from the moment they arrive. Beyond traditional reception duties, you'll act as a trusted resource for wayfinding, service coordination, and workplace support, proactively anticipating needs and offering creative solutions. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll work seamlessly with facilities management, security, and other teams to ensure smooth operations. This client‑facing position offers the opportunity to contribute to best‑in‑class workplace experiences while strengthening your career in a dynamic, service‑driven environment.

What your day‑to‑day will look like:

• Welcome and assist all guests, clients, and employees with warmth and professionalism, providing office orientations, wayfinding support, and directions to meeting spaces and amenities
• Serve as the central point of contact for inquiries related to campus services, activities, building functions, and workplace resources
• Manage visitor check‑in processes, issue badges, maintain registration systems, and coordinate vendor access in compliance with security protocols
• Monitor and maintain an immaculate, organized front desk and lobby area that reflects brand standards and creates an inviting atmosphere
• Handle multi‑line phone systems professionally, directing calls appropriately, maintaining updated contact lists, and prioritizing in‑person visitors
• Collaborate with cross‑functional teams to prepare for meetings and events, proactively communicating needs and addressing concerns before they arise
• Create work orders for custodial, maintenance, safety, and security needs through appropriate systems, tracking requests to ensure timely resolution

Required qualifications:

• High school diploma or equivalent
• 1-2 years of experience in hospitality, customer service, or client‑facing reception roles
• Exceptional verbal and written communication skills with a naturally friendly and professional demeanor
• Strong multitasking abilities and efficient time management skills in fast‑paced environments
• Proactive problem‑solving mindset with ability to anticipate needs and offer creative solutions
• Proficiency in Microsoft Office Suite and ability to learn workplace management systems
• Demonstrated commitment to delivering superior customer service and creating welcoming experiences

Preferred qualifications:

• Previous experience in corporate reception, hospitality services, or commercial real estate environments
• Familiarity with CMMS (Computerized Maintenance Management Systems) or similar workplace platforms
• Experience coordinating meeting and event logistics in a professional setting
• Background in security protocols, visitor management, or risk identification
• Track record of contributing service improvement ideas and workplace experience enhancements

Schedule: M-F 8am-5pm

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Nashville, TN

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle ("JLL") is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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