Receptionist

Paradigm at Creekside; Mifflin Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Creekside Care Center, part of Paradigm Healthcare, is seeking an administrative staff member to welcome visitors, answer calls, and handle routine tasks. You will maintain staff and resident directories, and support daily operations with a focus on privacy and quality care.

The role requires strong computer skills, familiarity with office equipment, and a professional, compassionate approach to residents and families in a skilled nursing setting.

Qualifications

• High school diploma or GED required.
• 1 year of relevant experience preferred.
• Strong computer literacy with Outlook, Office and Internet.
• Proficient with general office machines (phone system, copier, fax, postage meter).
• Associate or bachelor’s degree preferred; 2+ years preferred.

Responsibilities

• Greet individuals and answer phones.
• Direct individuals to their location and transfer calls as needed.
• Perform administrative tasks as assigned by administrator.
• Maintain current directories of staff and residents.
• Uphold residents' privacy, dignity and a caring environment.
• Comply with facility policies and procedures.
• Attend department meetings and in-services as directed.
• Report concerns or incidents to the appropriate head.

Skills

Customer service

Communication

Computer literacy

Office equipment

Data entry

Education

High school diploma or GED

Associate or bachelor’s degree preferred

One-year relevant experience

Two years of relevant experience preferred

Tools

Microsoft Outlook

Microsoft Office

Internet

Job description

Calling all candidates who want to be part of a fun and growing team!Creekside Care Center is an employee-focused skilled nursing company that truly values its members. We provide excellent resources, education, supplies, and career growth opportunities to each team member.Job DutiesGreet individuals as they walk through the door and answer phonesDirect individuals to where in the building they are going as well as transfers phone calls to staff members throughout the buildingPerform administrative tasks as assigned by administratorMaintain current directories of staff and residentsMaintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environmentComply with facility policies and proceduresCommunicate and interact effectively with residents, visitors, families, staff, and supervisorsAttend and participate in departmental meetings and in-services as directedReport all resident, staff, or other concerns to the appropriate department headReport all incidents, accidents, unsafe situations, and concerns immediatelyMaintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilitiesEnsure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and proceduresRequired Education and ExperienceHigh school diploma or GEDOne-year relevant experienceStrong computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)Must be proficient in using computers and general office machines, including telephone system, copier, fax machine, and postage meterAssociate or bachelor’s degree preferredTwo years of relevant experience preferredParadigm Healthcare was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real and to the point. We believe that by building an empowered team who knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.