Receptionist

PARADIGM HEALTHCARE; Gahanna (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Paradigm Healthcare at Creekside Care Center in Gahanna, OH is seeking an administrative assistant to join a day shift team. This full-time role focuses on front-desk duties, patient and family communication, and general office tasks.

The ideal candidate will have a high school diploma or GED, basic computer skills, and experience with Microsoft Office. Familiarity with office equipment is a plus, with opportunities for growth in a supportive, employee-focused environment.

Qualifications

• High school diploma or GED is required.
• One year of relevant experience is preferred.
• Strong computer literacy with Microsoft Outlook and Office.
• Proficiency with common office equipment is expected.
• Associate or bachelor’s degree is preferred.

Responsibilities

• Greet individuals and answer phones as they arrive.
• Direct visitors and transfer calls to staff across the building.
• Perform administrative tasks as assigned by administrator.
• Maintain current directories of staff and residents.
• Uphold privacy, dignity, and a caring environment for residents.

Skills

Computer literacy

Office software

Telephone system

Office equipment

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Job description

Job Details

Job Location: Paradigm at Creekside - Gahanna, OH | Position Type: Full Time | Salary Range: Undisclosed | Job Shift: Day | Calling all candidates who want to be part of a fun and growing team!

Creekside Care Center is an employee-focused skilled nursing company that truly values its members. We provide excellent resources, education, supplies, and career growth opportunities to each team member.

Job Duties

• Greet individuals as they walk through the door and answer phones
• Direct individuals to where in the building they are going as well as transfers phone calls to staff members throughout the building
• Perform administrative tasks as assigned by administrator
• Maintain current directories of staff and residents
• Maintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environment
• Comply with facility policies and procedures
• Communicate and interact effectively with residents, visitors, families, staff, and supervisors
• Attend and participate in departmental meetings and in-services as directed
• Report all resident, staff, or other concerns to the appropriate department head
• Report all incidents, accidents, unsafe situations, and concerns immediately
• Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities
• Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures

Qualifications

• High school diploma or GED
• One-year relevant experience
• Strong computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)
• Must be proficient in using computers and general office machines, including telephone system, copier, fax machine, and postage meter
• Associate or bachelor's degree preferred
• Two years of relevant experience preferred

Paradigm Healthcare was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real and to the point. We believe that by building an empowered team who knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.