Front Desk & Resident Care Coordinator

Paradigm at Creekside; Mifflin Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Creekside Care Center, part of Paradigm Healthcare, is seeking an administrative staff member to welcome visitors, answer calls, and handle routine tasks. You will maintain staff and resident directories, and support daily operations with a focus on privacy and quality care.

The role requires strong computer skills, familiarity with office equipment, and a professional, compassionate approach to residents and families in a skilled nursing setting.

Qualifications

• High school diploma or GED required.
• 1 year of relevant experience preferred.
• Strong computer literacy with Outlook, Office and Internet.
• Proficient with general office machines (phone system, copier, fax, postage meter).
• Associate or bachelor’s degree preferred; 2+ years preferred.

Responsibilities

• Greet individuals and answer phones.
• Direct individuals to their location and transfer calls as needed.
• Perform administrative tasks as assigned by administrator.
• Maintain current directories of staff and residents.
• Uphold residents' privacy, dignity and a caring environment.
• Comply with facility policies and procedures.
• Attend department meetings and in-services as directed.
• Report concerns or incidents to the appropriate head.

Skills

Customer service

Communication

Computer literacy

Office equipment

Data entry

Education

High school diploma or GED

Associate or bachelor’s degree preferred

One-year relevant experience

Two years of relevant experience preferred

Tools

Microsoft Outlook

Microsoft Office

Internet

Job description

Creekside Care Center, part of Paradigm Healthcare, is seeking an administrative staff member to welcome visitors, answer calls, and handle routine tasks. You will maintain staff and resident directories, and support daily operations with a focus on privacy and quality care.

The role requires strong computer skills, familiarity with office equipment, and a professional, compassionate approach to residents and families in a skilled nursing setting.