Bilingual Receptionist

WizeHire, Inc; Atlanta (GA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance options

401(k) with employer contribution

Mentorship & growth opportunities

Job summary

WizeHire, Inc. is seeking a bilingual receptionist for an immigration law firm in Atlanta. The role focuses on greeting clients, handling calls, scheduling with attorneys, and maintaining case records in LawLogix.

A professional, organized individual will support attorneys and paralegals and assist with light administrative tasks. The position requires strong communication skills in English and Spanish, with a customer-service mindset and the ability to work under pressure.

Qualifications

• Bilingual English and Spanish are required (written and spoken).
• Customer service and receptionist experience are required.
• US immigration experience is a plus.
• Strong communication skills on phone, email, and in person.
• Highly organized and detail-oriented; ability to handle pressure.

Responsibilities

• Handle a high volume of inbound and outbound calls and route as needed.
• Greet clients and schedule appointments with attorneys and paralegals.
• Record information accurately in LawLogix and electronic files.
• Provide light administrative support and assist with marketing data as needed.
• Maintain confidentiality of client information and ensure punctual attendance.

Skills

Bilingual English/Spanish

Customer service

Receptionist experience

Communication skills

Immigration experience

Organized & detailed

Works well under pressure

Tools

Microsoft Office

Outlook

Job description

Ideal role for a bilingual, customer service-oriented person who enjoys speaking with clients over the phone and in person. Our receptionist serves as a welcoming guide for our immigrant clients, as well as supporting all attorneys and case managers in communicating about cases. A great role to start a career in immigration law with a nationally renowned immigration law firm.

Handle a large volume of inbound and outbound calls for potential clients and clients (route faxes and calls to attorneys and staff as appropriate)

Have a friendly, professional manner and be able to establish rapport with potential clients, clients, and staff quickly

Provide a high standard of customer service for all inquiries

Accurately record information in the LawLogix case management system as well as electronic files

Work with the client manager to set appointments with attorneys for consultations and with paralegals and/or attorneys for retainers

Schedule client appointments for attorneys and paralegals

Greet clients and potential clients

Confirm appointments via phone and text

Microsoft Office Suite and Outlook experience

Accurately collect, record, and route information for consultation appointments

Handle inquiries as to scheduling, directions, and the assigned paralegal/attorney on the case

Retrieve physical files for attorneys that are needed for the following day

Support and record information for marketing efforts as needed

Provide light administrative support as needed

Take special projects and other duties as assigned

Full-time availability, the confidentiality of client information, and punctuality are required; must have reliable transportation

• REQUIRED - Bilingual English and Spanish (written and spoken)
• Customer service and receptionist experience
• US immigration experience is a plus
• Strong communication skills – on the phone, via email, and in person
• Professional and courteous; positive attitude
• Highly organized and detail-oriented
• Works well under pressure
• Strong desire to serve the immigrant community

Compensation

$18 - $19 hourly

We are a nationally renowned immigration law firm with excellent training, mentorship, and growth opportunities. We create and defend the opportunity for individuals, families, and businesses to seek and achieve their American Dream.

What You Get

Paid time off, including holidays

Health, dental, and vision insurance options

401(k) with employer contribution and profit sharing

Competitive compensation based on experience

What You’ll Love About Working Here

You’ll help people during important moments in their lives

Our team is mission-driven, supportive, and collaborative

The work is meaningful, and your impact is felt immediately