Bilingual Law Firm Receptionist (English/Spanish)

Canizares-Law-Group,-LLC; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

401(k) matching

Company parties

Dental insurance

Free uniforms

Parental leave

Training & development

Vision insurance

Job summary

Canizares Law Group, LLC in Miami, FL is seeking a professional and compassionate bilingual Receptionist to join our immigration law practice. The role supports clients in English and Spanish, handles calls, scheduling, and general administrative tasks in a fast-paced environment.

You will answer and route calls, schedule consultations, document client information, and coordinate with attorneys. The position is full-time, in-office, with benefits and growth opportunities; prior law-office or

Qualifications

• Bilingual (English and Spanish) required or Spanish a plus
• Experience in receptionist, customer service, call center, sales, or law-office preferred
• Excellent verbal and written communication skills
• Strong customer-service and interpersonal skills
• Ability to multitask, prioritize responsibilities, and work efficiently
• Strong attention to detail and accurate data-entry
• Professional, dependable, empathetic, and team-oriented
• Comfortable learning and using multiple computer and telephone systems

Responsibilities

• Answer and route incoming calls professionally.
• Assist prospective and current clients in English and Spanish.
• Schedule, confirm, and follow up on legal consultations.
• Explain consultation options and payment requirements.
• Follow up with prospective clients through phone calls and text messages.
• Accurately document calls, messages, and client information in the firm’s systems.
• Process consultation payments and provide appropriate confirmations.
• Monitor voicemails and return messages promptly.
• Coordinate appointment availability with attorneys and other departments.
• Maintain confidentiality of client and firm information.
• Meet established performance expectations for call handling, follow-ups, documentation, and scheduled consultations.
• Provide general administrative support as needed.

Skills

Bilingual (English and Spanish)

Job description

Canizares Law Group, LLC in Miami, FL is seeking a professional and compassionate bilingual Receptionist to join our immigration law practice. The role supports clients in English and Spanish, handles calls, scheduling, and general administrative tasks in a fast-paced environment.

You will answer and route calls, schedule consultations, document client information, and coordinate with attorneys. The position is full-time, in-office, with benefits and growth opportunities; prior law-office or