Receptionist - Bilingual

ZOECKLEIN LAW PA; Brandon (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Ins Premium Reimbursement

401(k)

401(k) matching

Employee discounts

Free food & snacks

Paid time off

Job summary

Zoecklein Law P.A. in Florida seeks a bilingual receptionist to be the first point of contact for clients. The role requires clear communication in English and Spanish, a professional demeanour, and organized front-office support.

You will manage the front desk, answer calls, greet visitors, schedule consultations, and assist with intake and general admin tasks, contributing to a welcoming and efficient probate, estate planning, and litigation law practice.

Qualifications

• Fluency in both English and Spanish required.
• Prior receptionist or administrative experience preferred.
• Law firm experience preferred.
• Strong communication and interpersonal skills.
• Professional phone etiquette answering multi-line phones.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced office environment.
• Proficiency with basic office technology and computer systems.

Responsibilities

• Answer and direct incoming calls in a professional manner.
• Greet clients and visitors and provide a welcoming front office experience.
• Schedule consultations and manage appointment calendars.
• Assist with client intake and route inquiries to the appropriate staff member.
• Maintain a clean and organized reception area, lobby, and conference rooms.
• Assist with basic office upkeep including light cleaning and maintaining common areas.
• Assist with scanning, filing, and general administrative tasks.
• Support attorneys and staff with front office coordination as needed.
• Assist in de-escalating and appropriately routing escalated client concerns.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Phone etiquette

Multitasking

Job description

Benefits:

• Health Ins Premium Reimbursement
• 401(k)
• 401(k) matching
• Employee discounts
• Free food & snacks
• Paid time off

About the Firm

Zoecklein Law is a growing Florida law firm focused on probate, estate planning, and trust and estate litigation. We are seeking a professional and organized bilingual receptionist to serve as the first point of contact for our clients.

Position Summary

The Bilingual Receptionist is responsible for managing the front desk, answering incoming calls, greeting clients, and assisting with administrative and front office support tasks. The ideal candidate is a polished professional, dependable, and able to communicate clearly in both English and Spanish while helping maintain a welcoming and organized office environment.

Key Responsibilities

• Answer and direct incoming calls in a professional manner
• Greet clients and visitors and provide a welcoming front office experience
• Schedule consultations and manage appointment calendars
• Assist with client intake and route inquiries to the appropriate staff member
• Maintain a clean and organized reception area, lobby, and conference rooms
• Assist with basic office upkeep including light cleaning and maintaining common areas
• Assist with scanning, filing, and general administrative tasks
• Support attorneys and staff with front office coordination as needed
• Assist in de-escalating and appropriately routing escalated client concerns

Qualifications

• Fluency in both English and Spanish required
• Prior receptionist or administrative experience preferred
• Law firm experience preferred
• Strong communication and interpersonal skills
• Professional phone etiquette answering multi-line phones
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced office environment
• Proficiency with basic office technology and computer systems.

Work Schedule

Monday through Friday

8:30 AM to 5:00 PM

Zoecklein Law P.A. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law. Zoecklein Law P.A. participates in E-Verify. All newly hired employees will be required to complete the Form I-9 and verification process upon hire.