Receptionist

Memorial Physician Practices; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health (Medical, Dental, Vision) and 4

401K Benefits for full-time employees

Competitive Paid Time Off

Employee Assistance Program

Tuition Reimbursement/Assistance

Job summary

UW Health Rehabilitation Hospital - Madison is seeking a receptionist to manage the front desk, handle calls, and support administrative staff, helping to maintain a welcoming environment for patients and visitors.

The role involves assisting with onboarding tasks, employee files, and paperwork, while providing basic technology support and contributing to staff engagement efforts. A positive attitude and strong communication are essential.

Qualifications

• High School diploma or GED is required.
• Human Resources experience preferred.
• Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.
• Requires a positive, team-oriented attitude and strong interpersonal communication skills.
• Ability to work independently and use downtime productively.
• Proficient in use of computers.
• Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.
• Willing and excited to learn.

Responsibilities

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Skills

Front desk

Customer service

Microsoft Word

Microsoft Excel

Administrative support

Professionalism

Education

High School diploma / GED

Tools

Windows OS

Job description

Your experience matters

UW Health Rehabilitation Hospital - Madison is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionistjoining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Why join us

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

What we're looking for:

The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This role is essential to the smooth flow of communication and operations within the facility.

• BetheFaceofOurHospital-Createawarm,welcomingexperienceforpatients,visitors,andemployeeswhilemanagingthefrontdeskandkeepingthingsrunningsmoothly.
• SupportOurPeopleTeam-Assistwithonboardingtasks,personnelfiles,employeepaperwork,andotherHRprojectsthathelpourteammemberssucceed.
• BeaTechnologyHelperHero-Lendahandwithbasicemployeetechnologyquestions,troubleshootsimpleissues,andconnectstaffwithITresourceswhenneeded.
• BringFunandCreativitytotheWorkplace-Helpplanemployeeengagementactivities,recognitionevents,celebrations,andcreativeinitiativesthatmakeworkmoreenjoyable.
• HelpMakeOurHospitalShine-Useyourcreativitytospruceupbulletinboards,decorateforholidaysandspecialevents,andcontributefreshideasthatkeepourenvironmentwelcoming andinspiring.

How You'll Contribute

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Qualifications And Requirements:

• High School diploma or GED required.

• Human Resources experience preferred

• Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.

• Requires a positive, team-oriented attitude and strong interpersonal communication skills.

• Ability to work independently and use downtime productively.

• Proficient in use of computers.

• Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.

• Willing and excited to learn.

Schedule: Full Time / Day

EEOC Statement

UW Health Rehabilitation Hospital - Madison is an Equal Opportunity Employer. UW Health Rehabilitation Hospital - Madison is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.