Receptionist - Full Time

Ernest Health, Inc.; Green Bay (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

PPO/HDHP options

HSA/FSA options

Dental coverage

Vision coverage

401K with employer matching

Life insurance

Disability ins.

Employee Assistance Program

Wellness program

Job summary

Green Bay Rehabilitation Hospital in Green Bay, Wisconsin is seeking a Receptionist to provide telecommunication support, coordinate paging, and assist visitors, patients, and staff. The role requires professional, compassionate service and accurate recordkeeping in a fast-paced hospital setting.

We offer a full-time position with rotating weekends, 8:00 am–6:30 pm, and a compensation range of $17.00–$20.32 per hour based on experience, plus comprehensive benefits through Ernest Health, Inc.

Qualifications

• One year of reception experience in a healthcare setting preferred.
• Equivalent combination of education and experience accepted.
• General computer skills: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain confidentiality and work professionally with others.

Responsibilities

• Operate hospital telecommunication systems to connect visitors, callers, staff, patients, and families.
• May maintain records related to telecommunications (e.g., long distance calls, on-call staff, paging).

Skills

Reception experience

Computer skills

Organizational skills

Written communication

Verbal communication

Confidentiality

Team player

Job description

Overview

Receptionist - Full Time (rotating weekends; 8am-6:30pm); Green Bay, WI

Compensation $17.00 - $20.32 (based on years of experience)

Green Bay Rehabilitation Hospital in Green Bay, Wisconsin is an advanced inpatient rehabilitation hospital devoted to helping individuals recover from life-altering injuries and illnesses. We specialize in comprehensive rehab services for stroke survivors, brain and spinal cord injury patients, orthopedic injuries, and other complex medical conditions. With a compassionate team of therapists, nurses, and physicians, we provide personalized physical, occupational, and speech therapy tailored to each patient’s needs. Our modern facility and innovative therapy technologies create a nurturing environment for healing. Joint Commission-accredited and ranked among the top rehabilitation centers nationally, Green Bay Rehabilitation Hospital is proud to offer patient-centered care that empowers patients to achieve their highest level of independence.

Green Bay, Wisconsin

Famous for its Packers spirit, Green Bay is more than football—it offers riverfront living, outdoor trails, and a strong sense of community. With low crime, great schools, and affordable housing, Green Bay is ideal for families and professionals.

We are seeking a Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High-Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital’s mission and “Guiding Principles” into daily practice.