Receptionist

Lifepoint Health®; Madison (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) benefits

Competitive PTO

Employee Assistance Program

Tuition reimbursement

Job summary

UW Health Rehabilitation Hospital - Madison, part of Lifepoint Health, seeks a Receptionist to manage front-desk operations, answer calls, and support HR/admin tasks. You will greet patients and visitors, assist with documents, and help maintain a welcoming hospital environment.

The role emphasizes teamwork, professionalism, and strong communication. Candidates should meet basic education requirements and be willing to learn in a fast-paced setting.

Qualifications

• High School diploma or GED required.
• Experience in administrative or receptionist role preferred.
• Customer service experience preferred or aptitude.
• Positive, team-oriented attitude and strong interpersonal communication skills.
• Proficient in use of computers; ability to work independently.

Responsibilities

• Answer and transfer incoming calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Computer proficiency

Administrative experience

Team-oriented attitude

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Windows OS

Job description

Your Experience Matters

Fundamental To Providing Great Care Is Supporting And Rewarding Our Team. In Addition To Your Base Compensation, This Position Also Offers

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

Your Experience Matters

UW Health Rehabilitation Hospital - Madison

is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Why join us

Fundamental To Providing Great Care Is Supporting And Rewarding Our Team. In Addition To Your Base Compensation, This Position Also Offers

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

What We're Looking For

The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This role is essential to the smooth flow of communication and operations within the facility.

• Be the Face of Our Hospital - Create a warm, welcoming experience for patients, visitors, and employees while managing the front desk and keeping things running smoothly.
• Support Our People Team - Assist with onboarding tasks, personnel files, employee paperwork, and other HR projects that help our team members succeed.
• Be a Technology Helper Hero - Lend a hand with basic employee technology questions, troubleshoot simple issues, and connect staff with IT resources when needed.
• Bring Fun and Creativity to the Workplace - Help plan employee engagement activities, recognition events, celebrations, and creative initiatives that make work more enjoyable.
• Help Make Our Hospital Shine - Use your creativity to spruce up bulletin boards, decorate for holidays and special events, and contribute fresh ideas that keep our environment welcoming and inspiring.

How You'll Contribute

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Qualifications And Requirements

• High School diploma or GED required.
• Human Resources experience preferred
• Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.
• Requires a positive, team-oriented attitude and strong interpersonal communication skills.
• Ability to work independently and use downtime productively.
• Proficient in use of computers.
• Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.
• Willing and excited to learn.

Schedule: Full Time / Day

EEOC Statement

UW Health Rehabilitation Hospital - Madison is an Equal Opportunity Employer. UW Health Rehabilitation Hospital - Madison is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.