Receptionist

City of Lincoln; Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

City of Lincoln is seeking a full-time receptionist/administrative assistant in Little Rock, AR. The role involves greeting visitors, routing calls, and directing inquiries to the appropriate department, while maintaining a professional and efficient front desk operation.

Ideal candidates will have a high school diploma or GED and be able to perform basic math, read and write simple correspondence, and convey information clearly to customers and staff.

Qualifications

• Reads and comprehends simple instructions, memos, and notes.
• Writes simple correspondence.
• Presents information clearly in one-on-one or small group settings.
• Performs basic arithmetic operations.
• Applies common sense to follow written or oral instructions.
• Resolves problems with straightforward variables.

Responsibilities

• Answer calls and greet visitors in a professional manner.
• Direct callers to the appropriate department or person.
• Route messages and provide basic information as needed.
• Maintain office supplies and mailing systems.
• Assist with clerical duties and file organization.

Skills

Reading skills

Writing skills

Communication

Math basics

Critical thinking

Problem solving

Education

High school diploma or GED

Job description

• Location 10 Colonel Glenn Ct.,Little Rock, AR, 72210,United States

Contact information

• Name Reece Hancock

Description

Full-Time

Summary:

Receives calls, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

• Greets walk-in customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to person requested.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Monitors and keeps sufficient check and paper supply in the office.
• Organizes and maintains mailing system.
• Communicates messages to the appropriate parties in a timely manner.
• Assists with clerical duties as requested.

Marginal Duties:

• Cross-trains others for this position as directed by management.
• Fills in for other administrative positions as needed and directed by management.
• Assists with related special projects as required.
• Maintains a professional appearance and neat work area.
• Other duties may be assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Skills and Abilities:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form,
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations:

• Valid Driver's License
• Must possess and maintain acceptable MVR insurability standards.
• Must pass applicable background and drug screening processes.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by the job include close vision, and ability to adjust focus.