Receptionist

Sapphire Rehabilitation & Care Center; Upper Arlington (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Sapphire Rehabilitation & Care Center in Upper Arlington, OH is seeking a friendly Receptionist/Administrative Assistant to warmly welcome residents, visitors, vendors and staff and to provide clerical support. You will answer phones, route calls, handle applications, assist with filing and mail, maintain the reception area, and support the Administrator and Department Heads with routine clerical tasks.

Strong computer skills, experience with Microsoft Office, and the ability to stay calm when

Qualifications

• Education: High school diploma or equivalent.
• Experience with multiple phone lines, typing, and office equipment.
• Strong computer skills and proficiency in Microsoft Office.

Responsibilities

• Greet visitors and direct them to their destination
• Answer front desk phone within three rings
• Screen and transfer phone calls to appropriate extensions
• Provide applications to job-seekers
• Assist A/P with filing, mail, opening of invoices and dating all correspondence
• Perform clerical duties for the Administrator and other Department Heads, including but not limited to: typing, copying, sorting, faxing, and filing
• Provide other receptionists with complete and accurate information to keep the reception desk running smoothly at all times.
• Sort and distribute incoming mail and packages to the appropriate residents and departments by placing in mail slots located at the front reception desk; any Business Office mail is to be placed with the interoffice mail
• Maintain a tidy reception desk and surrounding area; keep the floor clear of obstructions at all times
• Update the rolodex roster each morning
• Issue meal tickets for employees/guests, collect payment and keep money locked up at all times
• Collect payments from residents and/or their family members, provide a receipt, make required copies, and keep money locked up at all times
• Send collected money to the Business Office in regular intervals
• Prepare admission packet and folder for each new admission or re-admission and give to Director of Admissions as needed
• Update and maintain the phone extension and emergency contact lists
• Maintain office equipment and order supplies, such as toner, as needed
• Make labels for payroll and personnel folders
• Abide by policies, practices, and procedures and maintain consistent and punctual attendance.
• Practices and adheres to Infection control polices

Skills

Phone handling

Typing

Computer literacy

Education

High school diploma

Tools

Microsoft Office

Job description

The purpose of the Receptionist/Administrative Assistant position is to provide a pleasant welcome and assistance to the general public, including residents, visitors, vendors, and staff.

Qualifications:

Education: High school diploma or equivalent.

Experience: Previous experience with multiple phone lines, typing, use of office equipment. Must have prior computer experience and proficiency in Microsoft Office products.

Personal Qualities: Friendly, courteous, and outgoing at all times. Pleasant telephone voice and polite manner. Professionally dressed and well-groomed in accordance with Springdale's Non-Uniform Dress Code.

Physical Demands/Working Conditions:

Sitting, standing, bending, reaching, lifting, and stooping in confined quarters throughout the day. Daily computer use, including typing and using a mouse. Often must deal with residents and families who are emotionally upset.

Essential Job Duties and Responsibilities:

• Greet visitors and vendors and direct them to their destination
• Answer front desk phone within three rings if possible
• Screen and transfer phone calls to appropriate extensions
• Page overhead when required (example: Fire Drills and All-Clear)
• Provide applications to job-seekers
• Assist A/P with filing, mail, opening of invoices and dating all correspondence
• Perform clerical duties for the Administrator and other Department Heads, including but not limited to: typing, copying, sorting, faxing, and filing
• Provide other receptionists with complete and accurate information to keep the reception desk running smoothly at all times.
• Sort and distribute incoming mail and packages to the appropriate residents and departments by placing in mail slots located at the front reception desk; any Business Office mail is to be placed with the interoffice mail
• Maintain a tidy reception desk and surrounding area; keep the floor clear of obstructions at all times
• Update the rolodex roster each morning
• Issue meal tickets for employees/guests, collect payment and keep money locked up at all times
• Collect payments from residents and/or their family members, provide a receipt, make required copies, and keep money locked up at all times
• Send collected money to the Business Office in regular intervals
• Prepare admission packet and folder for each new admission or re-admission and give to Director of Admissions as needed
• Update and maintain the phone extension and emergency contact lists
• Maintain office equipment and order supplies, such as toner, as needed
• Make labels for payroll and personnel folders
• Abide by policies, practices, and procedures and maintain consistent and punctual attendance.
• Practices and adheres to Infection control polices

Work Environment:

• Settings: Skilled Nursing Facility
• Work Hours: Full-time

Job Classification:

• Hourly