Receptionist

City of Lincoln; North Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

City of Lincoln is seeking a full-time receptionist for Mark McLarty Toyota. You will receive calls, determine the nature of inquiries, and direct callers to the appropriate destination.

You will greet walk-in customers, route them to the correct department, take messages, provide basic information, maintain mailing systems, and assist with clerical duties as needed.

A valid driver's license is required; ability to lift up to 10 pounds; strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED, or 1–3 months related experience or training, or equivalent combination of education and experience.

Responsibilities

• Greet customers and direct them to the correct department.
• Answer and route phone calls, take messages.
• Provide basic information to callers.
• Maintain mailing system and office supplies.
• Assist with clerical duties as requested.

Skills

Reading

Writing

Communication

Basic math

Customer service

Education

High school diploma or GED

Job description

• Job Category Mark McLarty Toyota

Contact information

• Name Terry Hargrove
• Email [e-mail]

Full-Time

Summary:

Receives calls, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

• Greets walk-in customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to person requested.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Monitors and keeps sufficient check and paper supply in the office.
• Organizes and maintains mailing system.
• Communicates messages to the appropriate parties in a timely manner.
• Assists with clerical duties as requested.

Marginal Duties:

• Cross-trains others for this position as directed by management.
• Fills in for other administrative positions as needed and directed by management.
• Assists with related special projects as required.
• Maintains a professional appearance and neat work area.
• Other duties may be assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Skills and Abilities:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form,
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations:

• Valid Driver's License
• Must possess and maintain acceptable MVR insurability standards.
• Must pass applicable background and drug screening processes.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by the job include close vision, and ability to adjust focus.