Receptionist

Konnect Resources, LLC; La Palma (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading staffing company is looking for a Front Office / Reception Coordinator in La Palma, CA. This onsite role involves managing incoming calls, greeting visitors, and assisting with customer inquiries. Key qualifications include a high school diploma, strong organizational and communication skills, and proficiency in Microsoft Office. The position offers a pay range of $20.00 – $22.00 per hour and a work schedule from Monday to Friday, 7:00 AM to 4:00 PM PST. Join a team that values professionalism and teamwork.

Qualifications

• High school diploma or equivalent required.
• Outgoing personality with positive interaction skills.
• Strong communication skills via phone and email.

Responsibilities

• Answer and screen incoming phone calls.
• Greet visitors and assist them as needed.
• Manage visitor check-in using iPad Receptionist app.

Skills

Outgoing personality

Strong phone and email communication

Attention to detail

Organizational skills

Proficiency in Microsoft Office Suite

Customer-service minded

Education

High school diploma or equivalent

Tools

Genesys PureConnect

Microsoft Office Suite

Job description

Overview

Job Title: Front Office / Reception Coordinator

Location: La Palma, CA (Fully Onsite)

Schedule: Monday–Friday | 7:00 AM – 4:00 PM PST

Employment Type: Temp-to-Hire

Pay Range: $20.00 – $22.00 per hour

About the Company

A leader in quality, service, selection, and value, this award-winning company has over 40 years of experience crafting fine window furnishings. With global reach and products that exceed industry standards, they are recognized for socially responsible manufacturing and forestry practices—working toward a sustainable future.

Responsibilities

• Answer and screen incoming phone calls; transfer to the appropriate department
• Greet all visitors professionally; assist employees and visitors as needed
• Manage visitor check-in using the iPad Receptionist app and notify staff upon arrival
• Accept and distribute incoming mail and deliveries
• Open and close the showroom (blinds, lights, TVs, iPad login, security apps)
• Respond to basic customer inquiries regarding order status and product information
• Track orders via internal systems and third-party shipping websites
• Communicate with carriers to gather shipment information
• Navigate the company website to assist with customer/dealer inquiries
• Assist in managing the Outlook calendar for visits and conference room reservations
• Understand when to escalate customer concerns and partner with leadership as needed
• Enter order notes in the system and maintain accurate customer records

Qualifications & Skills

• High school diploma or equivalent required
• Outgoing personality with the ability to interact positively with staff, visitors, and customers
• Strong phone, email, and interpersonal communication skills
• Attention to detail with strong organizational and light problem-solving skills
• Ability to multi-task and manage front desk responsibilities efficiently
• Comfortable navigating websites, order tracking tools, and CRM systems
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Zoom)
• Experience with Genesys PureConnect phone systems preferred
• Analytical thinking to address and resolve basic issues independently
• Customer-service minded with a proactive approach and willingness to learn

Company Standards

• Maintain a high level of professionalism, ethics, and confidentiality
• Demonstrate courtesy and respect toward colleagues and customers
• Adapt to a teamwork-oriented environment and cross-training opportunities
• Embrace innovation and continuous improvement
• Follow policies, procedures, and uphold company values