Corporate Receptionist

Ocean-Mist-Farms; Castroville (CA); On-site; USD 29,000 - 35,000; Full time

Job summary

Ocean Mist Farms is seeking a receptionist for their Castroville, CA location. The role focuses on delivering exceptional customer service at the main lobby, greeting visitors, directing calls, and supporting administrative tasks as needed.

The position requires an AA or AS degree and at least 3 years of corporate reception experience. Bilingual English/Spanish ability is required, along with proficiency in Microsoft Office and Outlook.

Qualifications

• Requires minimum AA or AS degree from an accredited college.
• Minimum 3 years in a corporate reception or similar role.
• Ability to provide exceptional customer service and speak, read, and write in English and Spanish.

Responsibilities

• Greet, direct, and sign in/out visitors and vendors in a professional manner.
• Assist guests with the guest ID badge system and maintain lobby safety protocols.
• Operate a multi-line telephone and route calls professionally.
• Handle over-the-counter product, marketing, and promotional sales at the front desk.
• Maintain Outlook calendars for conference rooms and coordinate bookings.
• Sort and distribute mail and manage shipping supplies.

Skills

Customer service

Bilingual English/Spanish

Multitasking

Phone handling

Education

AA or AS degree

Tools

Microsoft Office

Outlook

Office equipment operation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

$21.35 To $25.19 Hourly

This position manages the company’s main lobby reception area demonstrating superior customer service and will assist with any administrative support as requested.

Essential Duties and Responsibilities:

• Greets, directs and announces visitors, including vendors, clients, job candidates and customers ensuring accurate sign in/out and identification process in a professional, courteous, friendly manner
• Assist customers, visitors, and guests with the guest ID badge system. Act as the office gatekeeper to ensure all lobby safety protocols are adhered to by all employees, customers, visitors and guests
• Operates a multi-line telephone to receive incoming phone calls, screens calls and directs callers to appropriate extensions in a professional, courteous friendly manner
• Responsible for over-the-counter product, marketing and promotional sales at front desk
• Administer and facilitate the artichoke bin & over the counter sales
• Maintains and confirms availability for conference rooms in Microsoft Outlook
• Sort, distribute and process incoming and outgoing mail, (i.e. Federal Express, UPS & certified mail); maintain shipping supplies
• Ability to use a fax machine, printer/copier, and postage meter
• Maintain storage key sign in/out log
• Handles special administrative tasks with overflow tasks from various departments
• Serve as a member of the emergency evacuation committee, participate in evacuation drills
• Works closely with the Accounting Department to place periodic office supply orders per order list supplied by Accounting; must be cost conscious when placing orders
• Maintain and distribute updated company directory monthly
• Other duties as assigned

Job Requirements and Qualifications:

• Minimum AA or AS degree from an accredited college
• Minimum experience of 3 years in a corporate reception or similar role, required
• Ability to provide exceptional customer service skills is required; ability to speak, read and write in both English and Spanish without assistance is required
• Maintain a professional, neat environment at all time and may require to wear appropriate, professional Ocean Mist Farms attire at various times
• Advanced software skills are required including the ability to type at least 50 Words per minute, including Microsoft Office suite applications, (i.e., Word, Excel, PowerPoint, Outlook) is required
• Basic understanding of internet research tools is required
• Strong verbal and written communication skills; ability to carry out defined procedures with specific instructions
• Ability to be able to multitask and answer telephones in a timely manner
• Ability to manage tasks from its initiation to completion with minimal supervision
• Ability to maintain effective working relationships with customers, supervisors, employees and peers
• Ability to lift at least 50 pounds without undue physical exertion